FAQ – Women’s Day Free 4G Dongle Offer
What is the 4G Free dongle offer?
Customers now have the opportunity to get a 4G LTE USB Modem (Huawei E3372h) & Postpaid SIM on FOC basis when they subscribe to an internet package with a monthly rental of Rs.1290/- or above packages.
Do customers need to keep a deposit for the selected package?
Yes. Customers should keep a refundable deposit based on the selected package.
What are the required documents which customers need to provide when obtaining the data device offer?
From where can these dongles be purchased?
These dongles are currently available at selected Mobitel outlets (Refer Device Team Stock Report). Dongles also can be delivered to any other location on request. Customers can get the dongles via home delivery offer by calling 1717 also.
What is the model of the dongle that falls under this offer?
Huawei E3372h 4G LTE USB Modem
How much is the dongle standard market price?
Rs.4,100/-
What are the specifications of the dongle?
What are the data packages customers can select along with the dongle?
Any postpaid internet package which monthly rental equal or more than Rs.1290/-
Does the customer have to sign an agreement when purchasing the offer?
Yes. Every customer should sign an agreement valid for a period of 24 months with Mobitel
What will happen if any customer disconnects the connection within the contract period?
Customer will get charged a penalty of Rs.250/-per month for the remaining months
What can the customer do after completing the contract period?
The Customer can stay continue with the same package or have the option to change to any postpaid data package available
Can package changes be done during the contract period?
Yes. Customers are able to change their packages only to a higher monthly rental package by placing the required deposit. (Package downgrades are not allowed during the contract period)
What is the applicable warranty period for the dongle?
One year from date of purchase for manufacturing defects.
How can a customer get know about the 4G LTE coverage?
Customers should contact Mobitel hotline via 1717 or visit nearest Mobitel branch for more information.
What are the terms & conditions of this offer?