This special package is eligible for the following:
To prove active government service, please provide one of the following documents as proof
A document or identity card serving as proof of eligibility as a member of clergy.
You can have 2 connections from the Upahara 499 option and 2 connections from the Upahara 727 option under your NIC. These can be either package upgrades or new connections.
You can upgrade your package to the New Upahara 499 or 727, in this instance the applicable connection fee will not apply for the upgrade.
Yes, you can upgrade your package to Upahara 499 or 727. In this instance the respective connection fee will apply.
Yes, you can upgrade the same number to the Upahara 499 or 727 Postpaid package. In this instance the respective connection fee will apply.
Yes. You can upgrade your Upahara 499 package to the Upahara 727 package. In this instance a connection fee of Rs. 250 will be charged for the upgrade
Yes. You can downgrade from the Upahara 727 package to the Upahara 499 package.
Our commitment to protect the planet is enabled by steps towards digitalization. Hence, you can get your bill in paperless formats using following mediums,
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Click to View/Download User Guide
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Click to View/Download User Guide
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Click to View/Download User Guide
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Click to View/Download User Guide
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Physical Payment Locations |
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Mobitel Branches |
Locations |
Authorized Mobitel Dealer Outlets |
Locations |
Mobitel Reload Shops |
Island Wide |
Keells |
Island wide |
Cargills |
Island wide |
SLT Teleshops |
Island wide |
Laughfs |
Island wide |
Glow mark |
Island wide |
Spar |
Island wide |
Arpico |
Island wide |
Pay and Go |
Island wide |
Kiosk |
Island wide |
Bank counters |
Island wide |
Post office |
Island wide |
The Uphara Device offer is a special offer to State sector pensioners prepared in collaboration between Mobitel and Department of Pensions of Sri Lanka offering them a facility to obtain a smartphone/ Mobile Router/ Dongle on a 12 Month Instalment scheme with a special bundled package, which can be paid through their Monthly pension.
Any state sector Pensioner is eligible for this BNPL Scheme.
The key benefits in the scheme are as follows:
You can choose only 1 of the following for a period of 12 months. A 4G Smartphone or a Mobile WiFi Router or a 4G Dongle
Monthly Device Installment Scheme for Pensioners
Offer |
4G SMARTPHONE OFFER |
4G MOBILE WIFI ROUTER |
4G DONGLE |
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Model |
ZTE BLADE A 31(2+32GB) |
Siyol M30T |
ZTE MF833U1 |
Device specification |
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Warranty |
1 Year Warranty |
1 Year Warranty |
1 Year Warranty |
Package and Installment |
*With Uphara 499 Monthly Plan Rs.2,461 per month X 12 months |
With 15GB Anytime Data Monthly Rs.2,138 per month X 12 months |
With 15GB Anytime Data monthly Rs.1,673 per month X 12 months. |
*With Uphara 727 Monthly Plan Rs.2,751 per month X 12 months |
No, you do not have to pay any upfront fees, all you need to do is choose your device and sign our 12 Month contract form.
Only 1 (One) Offer is provided under the program, you cannot take multiple offers within the contract period.
The documents you will have to bring along with you to obtain this offer is as follows:
Yes, existing UPAHARA pension customers are eligible to obtain this offer, by upgrading to this offer by signing the contract.
Yes, if you are a state sector pensioners you can upgrade your existing number to this offer.
Yes, if you are a state sector pensioners you can upgrade your existing number to this offer.
Yes! You can avail this installment offer if your previous offer agreement period has ended. If you're still within the agreement period, you can settle the early exit fee to become eligible for this offer. Speak to our branch customer service staff or call 1717 they will assist you with the necessary process.
This special offer can be obtained through the Mobitel Main /Mini Branches only.
Location |
Mobitel Branch |
Mobitel Main Branches |
Mobitel Flagship Store |
Anuradhapura Branch |
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Jaffna Branch |
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Kandy Flagship Store |
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Kurunegala Branch |
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Matara Branch |
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Ratnapura Branch |
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Batticloa Branch |
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WTC Branch |
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Mobitel Mini Branches |
Liberty Plaza Branch |
Immigration & Emigration Department |
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Department of Pension |
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One Galle face Branch |
Paying the monthly instalment + Bills for the package is easy, the monthly installment will be deducted from your Monthly pension, once you opt in to the scheme by signing the contract with Mobitel.
Yes, You can do that , all you need to do is visit the nearest Mobitel branch / Mini branch and pay the Early Exit Fees.
The Early Exit fee will be as follows:
Early Exit Fee |
Device Instalment Value X remaining months of Agreement + Taxes) |