Step 1: Simply dial #111# and follow the instructions that appear on your screen
Step 2: After you register successfully, you will receive a SMS notification
Please ensure that your PIN is kept confidential at all times.
You could register for a Basic mCash Account by dialing #111# and upon registration you’ll be entitled to an account limit of Rs. 10,000.
If you wish to, you may upgrade your account to an Enhanced Account with an account limit of Rs. 50,000.
Please visit your nearest Mobitel Service Point or download the application form and submit it to the nearest Mobitel Service Point to upgrade to an Enhanced Account.
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Customers can now conveniently pay utility bills,
local government bills, and Takeful insurance premiums and top-up their mCash accounts at any Amana Bank branch around the island.
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| Transaction Type | Transaction Charge (Rs.) |
|---|---|
| mCash Account Top up | FREE |
| Send Money | FREE |
| Mobile Payments | |
| SLT-Mobitel Mobile & Fixed | FREE |
| Hutch 072 & 078 | FREE |
| Airtel | FREE |
| Utility Bill Payments | |
| LECO, Water, ASK Cable Vision,Nuwara Muncipal council , Kandy municipal council water bills | |
| Less or equal to LRK 5,000 | LKR 20 |
| LKR 5,001-LKR 10,000 | LKR 25 |
| LKR 5,001-LKR 10,000 | LKR 30 |
| LKR 20,001-LKR 30,000 | LKR 35 |
| LKR 30,001-LKR 40,000 | LKR 40 |
| LKR 40,001-LKR 50,000 | LKR 45 |
| Equal or above LKR 50,001 | LKR 50 |
| SLT & Lanka Bell | FREE |
| CEB Bill Payments | |
| Rs. 200.00 and below | Rs. 10.00 |
| Above Rs. 200.00 – up to Rs. 1,000.00 | Rs. 15.00 |
| Above Rs. 1,000.00 – up to Rs. 5,000.00 | Rs. 20.00 |
| Institutional Payments (Finance, Leasing, Insurance) | FREE |
| AIA, Allianz, Ceylinco Life, HNB Assurance, Janashakthi, Sri Lanka Insurance, | FREE |
| Amana Takaful, Softlogic Life | Rs. 20.00 |
| Cash Withdrawal (Rs 1,000) | Rs. 20.00 |
| Every thousand | |
| Payment of Goods at appointed Merchants | FREE |
| Mini Statement | FREE |
| Detailed Printed Statement | 200.00 at Mobitel Branches only |
| Balance Check | FREE |
| Change Pin | FREE |
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SLT-Mobitel, the National Mobile Service Provider, has partnered with LankaPay Brainchild, JustPay©, a secure, real-time payment service, to enable SLT-Mobitel mCash customers to top up their wallet directly from their preferred Bank Account.
mCash App customers can Top Up their wallets from their preferred bank account real time up to Rs 50,000.
Yes, Existing customers can use this service by successfully adding their bank account in the mCash App.
Yes. You need successfully register for the mCash service by downloading the mCash app from the Android Play Store, Apple App Store or Huawei Gallery in order to use this service.
Standard mCash wallet limits applicable***
1. Download mCash App on your Smart Phone
2. Enter mobile number
3. Select your preferred Language
4. Enter NIC Number
5. Create a PIN
6. Consent to Terms & Conditions
1. Log in to mCash App
2. Select ‘ Topup’ icon in the home screen
3. Select ‘ Bank Account’
4. Enter Bank Account Number & Name
5. Add ‘Email address’
6. Verify OTP received via SMS
7. Consent to the terms & conditions
*Please provide mCash PIN where required.
1. Log in to mCash App
2. Select ‘Topup’ icon in the home screen
3. Select ‘Bank Account’
4. Enter Topup Amount
5. Select Prefer Bank (if multiple banks are linked)
6. Enter PIN to complete transaction.
Instantly your mCash account will receive the mCash Top Up
There is no additional fee for this service
You can try only 3 erroneous entering. After that you need to add the bank account again to get the OTP. Some banks Blocks if you failed to enter the OTP in the first three attempts.
1. Log in to mCash Main Menu
2. Click Top Up Via Bank Account
3. Select the Bank account
4. Select Delete icon in the Saved Bank Account
5. Confirm to successfully remove the Bank account
| Error Message | Reason for the error |
|---|---|
|
Dear Customer, Account details are invalid. Please contact your Bank. |
This could be due to the issues with the Bank account of the customers. ( Eg : Invalid Account Number , Account number not active ) hence the customer should contact his bank |
|
Dear Customer, The Service is unavailable. Please try again later. |
This could be due to Communication issues with the bank hence recommended to Try again later since this is just a temporary issue. |
|
Dear Customer, This Bank account cannot be added. Please contact your Bank. |
This could be due to the entered account is not allowed for this service by the bank hence the customer should contact his bank. |
|
Dear Customer, Transaction Declined. Please contact your Bank. |
This could be due the bank rejected the request due to various reasons hence the customer should contact his bank. |
|
Transaction Failed |
Inform the customer to check the bank balance and to try again later |
FAQ - 10GB Free anytime Data for JustPay Bank Top up
Customers who Top up minimum Rs 100 directly from the Bank Account via the mCash App using the Just Pay will get free data of 10 GB anytime data.
10GB will be provided only for the first transaction after registering for Justpay Bank Topup facility. (Min Transaction value Rs.100)
Customer will get 10GB Data within 12 working days
This is applicable for both Pre paid & Post paid customers.
10 GB data – Valid for 30 days
Yes, All existing & new customers are eligible for this offer.
Yes, this is a limited time offer. SLT-Mobitel reserves the right to change /discontinued at any time.
SLT-Mobitel, the National Mobile Service Provider, has partnered with LankaPay Brainchild, JustPay©, a secure, real-time payment service, to enable SLT-Mobitel mCash customers to top up their wallet directly from their preferred Bank Account.
mCash App customers can Top Up their wallets from their preferred bank account real time up to Rs 50,000.
Yes, Existing customers can use this service by successfully adding their bank account in the mCash App.
Yes. You need successfully register for the mCash service by downloading the mCash app from the Android Play Store, Apple App Store or Huawei Gallery in order to use this service.
Standard mCash wallet limits applicable***
1. Download mCash App on your Smart Phone
2. Enter mobile number
3. Select your preferred Language
4. Enter NIC Number
5. Create a PIN
6. Consent to Terms & Conditions
1. Log in to mCash App
2. Select ‘ Topup’ icon in the home screen
3. Select ‘ Bank Account’
4. Enter Bank Account Number & Name
5. Add ‘Email address’
6. Verify OTP received via SMS
7. Consent to the terms & conditions
*Please provide mCash PIN where required.
1. Log in to mCash App
2. Select ‘Topup’ icon in the home screen
3. Select ‘Bank Account’
4. Enter Topup Amount
5. Select Prefer Bank (if multiple banks are linked)
6. Enter PIN to complete transaction.
Instantly your mCash account will receive the mCash Top Up
There is no additional fee for this service
You can try only 3 erroneous entering. After that you need to add the bank account again to get the OTP. Some banks Blocks if you failed to enter the OTP in the first three attempts.
1. Log in to mCash Main Menu
2. Click Top Up Via Bank Account
3. Select the Bank account
4. Select Delete icon in the Saved Bank Account
5. Confirm to successfully remove the Bank account
| Error Message | Reason for the error |
|---|---|
|
Dear Customer, Account details are invalid. Please contact your Bank. |
This could be due to the issues with the Bank account of the customers. ( Eg : Invalid Account Number , Account number not active ) hence the customer should contact his bank |
|
Dear Customer, The Service is unavailable. Please try again later. |
This could be due to Communication issues with the bank hence recommended to Try again later since this is just a temporary issue. |
|
Dear Customer, This Bank account cannot be added. Please contact your Bank. |
This could be due to the entered account is not allowed for this service by the bank hence the customer should contact his bank. |
|
Dear Customer, Transaction Declined. Please contact your Bank. |
This could be due the bank rejected the request due to various reasons hence the customer should contact his bank. |
|
Transaction Failed |
Inform the customer to check the bank balance and to try again later |
FAQ - 10GB Free anytime Data for JustPay Bank Top up
Customers who Top up minimum Rs 100 directly from the Bank Account via the mCash App using the Just Pay will get free data of 10 GB anytime data.
10GB will be provided only for the first transaction after registering for Justpay Bank Topup facility. (Min Transaction value Rs.100)
Customer will get 10GB Data within 12 working days
This is applicable for both Pre paid & Post paid customers.
10 GB data – Valid for 30 days
Yes, All existing & new customers are eligible for this offer.
Yes, this is a limited time offer. SLT-Mobitel reserves the right to change /discontinued at any time.
mCash Collaborates with Hatton National Bank to offer Agency Banking Services to their customers via mCash Platform. This service will enable the customers of HNB to make their Deposits, via mCash Channels conveniently.
Any HNB customer can make deposits to HNB.
Customers can make deposits to HNB by visiting any of the SLT-Mobitel branches, Singer Showrooms, Softlogic Retail Outlets & Lanka Bell outlets island wide.
Anyone can make their payments to HNB using the following steps;
> Visit the nearest SLT-Mobitel, Singer, Softlogic or Lanka Bell location
> Inform the staff member that you need to make a deposit to HNB
> Inform Savings/ Current Account (CASA) number
> Inform the amount you wish to deposit
> Inform the NIC number and the contact Mobile number of the depositor
> Inform the Purpose of the Transaction (Ex : Savings, Investments, Business etc.) A confirmation SMS will be sent to the given contact mobile number upon successful payment from both mCash & HNB.
Below are the maximum amounts that could be deposited via mCash per day: HNB Deposits – Rs. 25,000 (Per Account)
All HNB deposits made via mCash are updated real-time.
Deposits of HNB via mCash is free of cost.
After each deposit, made at aforementioned locations, a Confirmation SMS will be sent from mCash, confirming the transaction to the provided Mobile number. Similarly, an SMS will be sent by HNB to the respective account holder’s mobile number maintained at their system.
Customers may contact Hatton National Bank for any enquiries via 011 2 462 462.
This is a special offer for mCash customers conducting SLT bill payments via mCash. Customers are eligible to get upto extra 5GB FREE Anytime data. Minimum bill payment value will be Rs.1,500. A coupon code will be shared with the customer in order to redeem the offer through MySLT App or Portal.
All mCash customers who conducts a SLT bill payment. However, the customer should have a SLT broadband account in order to redeem the offer.
After receiving the coupon code, customer should log into MySLT App or MySLT Portal using the SLT broadband account and redeem the offer.
Valid from 14th February 2023 onwards.
Customer will get the coupon code within 48 hours of the payment.
Customer should first Log on to MySLT App or MySLT Portal using the SLT Broadband account number and proceed to Redeem section. Please refer the attached step by step guide on how to redeem the offer.
Dial #111# or download the mCash App and follow the steps to register for mCash free of charge.
Using mCash App
Step 01: Log in to mCash App
Step 02: Select Pay Utilities
Step 03: Select Sri Lanka Telecom
Step 04: Enter the Account Number and Amount
Step 05: Select Proceed
Step 06: Enter the PIN & Confirm Payment
Using USSD
Step 01: Dial #111#
Step 02: Select Pay Utilities
Step 03: Select SLT
Step 04: Select SLT Bill Payments
Step 05: Enter the PIN
Step 06: Enter the Account Number
Step 07: Enter the Amount
Step 08: Confirm Payment
Please contact Ruwinka Fernando (071-1227481).
LANKAQR is a standardized Quick Response code introduced by the Central Bank of Sri Lanka to enable c onvenient and low cost contactless payment.
By scanning the QR code displayed, Customers can Topup their mCash wallet via LANKAQR.
Step 1: Scan the displayed QR code using any LANKAQR certified mobile payment App
Step 2: Enter mCash account Number in the ‘Reference Label’ section
Step 3: Enter amount
Step 4: Confirm Transaction
*Customer cannot use their own mCash account to Topup their mCash account via LANKAQR.
LANKAQR is a standardized Quick Response code introduced by the Central Bank of Sri Lanka to enable convenient and low cost contactless payment.
By scanning the QR code displayed here, customers can pay their SLT-Mobitel postpaid Mobile bill.
Step 1: Scan the QR code displayed here using any LANKAQR certified mobile payment App
Step 2: Enter the Mobile Number in the ‘Reference Label’ section
Step 3: Enter Payment Amount
Step 4: Confirm Payment
mCash Collaborates with Union Bank to offer Agency Banking Services to their customers via mCash Platform. This service will enable the customers of Union Bank to make Deposits, Loan and Credit Card Repayments via mCash Channels conveniently.
Any Union Bank customer can make deposits and payments to Union Bank of Colombo PLC.
Customers can make deposits or loan/credit card payments to Union Bank by visiting any of the SLT-Mobitel branches island wide.
Anyone can make their payments to Union Bank using the following steps;
A confirmation SMS will be sent to the given contact mobile number upon successful payment
Union Bank customers are required to provide the 12 digit Credit Card account number linked to their respective UB Credit card to make their payments via mCash. Payments cannot be accepted if the 16 Digit Credit Card number is provided. Hence, it is mandatory for the customer to provide the 12-digit account number.
Below are the maximum amounts that could be paid via mCash per day:
All Union Bank deposits and payments made via mCash are updated real-time.
Deposits and Loan/Credit Card repayments of Union Bank via mCash is free of cost.
After each deposit, loan/credit card payment made via mCash, a Confirmation SMS will be sent confirming the transaction to the provided Mobile number.
Similarly, an SMS will be sent by Union Bank to the respective account holder’s mobile number maintained at their system.
Customers may contact Union Bank for any enquiries via 011 5 800 800.
|
Name of Agent |
Address |
Contact Number |
|
Mobitel Branch Network |
Mobitel Flagship Store, No. 108, W.A.D. Ramanayake Mw, Colombo 02. |
071 275 5777 |
|
Airport Arrival Branch., Shop No.HH1,Arrival Public Concourse,BIA,Katunayaka. |
0112 265 555 |
|
|
Airport Departure Branch, Shop No.19D,Departure Concourse,BIA,Katunayaka. |
0112 265 555 |
|
|
Anuradhapura Branch, No.36,Maithreepala Senanayake Mw,Anurahdpura. |
071 275 5777 |
|
|
Jaffna Branch, No. 1,Ruban Complex, Stanly Road, Jaffna. |
071 275 5777 |
|
|
Kandy Flagship Store, Kandy City Centre,No. 5, Dalada Veediya, Kandy. |
071 275 5777 |
|
|
Kurunegala Branch, No. 183C, Colombo Rd, Kurunegala. |
071 275 5777 |
|
|
Matara Branch, No. 15, LGJ Building, Beach Road, Matara. |
071 275 5777 |
|
|
Ratnapura Branch, No 227, Main Street, Ratnapura. |
071 275 5777 |
|
|
WTC Branch, Level 3, East Block, World Trade Centre, Echelon Square, Colombo 01. |
071 275 5777 |
|
|
Batticloa Branch, No.39/4,Central Rd,Batticaloa |
071 275 5777 |
|
|
Liberty Plaza Branch , 1st Floor, Liberty plaza,Colombo 03. |
071 275 5777 |
|
|
M Ticketing Centre - Fort, Sri Lanka Railway Station, Fort. |
071 275 5777 |
|
|
M Ticketing Centre - Jaffna, Sri Lanka Railway Station, Jaffna |
071 275 5777 |
|
|
Immigration & Emigration Department, Mobitel Office,"Suhurupaya", Sri Subuthipura Road,Battaramulla. |
071 275 5777 |
|
|
Department of Pension, Maligawatta,Colombo 10 |
071 275 5777 |
|
|
IOT Branch, No.409,R.A.De Mel Mw,Colombo 04. |
071 275 5777 |
|
|
SLT & Mobitel Mini Branch, B.M.I.C.H,Bauddhaloka Mw,Colombo 07. |
071 275 5777 |
|
|
Mobitel Mini Branch, One Galle Face |
071 275 5777 |
|
|
Mobitel Mini BranchRotunda Tower |
071 275 5777 |
|
|
Mobitel Mini Branch,Singer Mega, Gampaha, 103, Colombo Road, Gampaha |
071 275 5777 |
|
|
Mobitel Mini Branch,Singer Mega, Kandy, 213, Peradeniya Road, Kandy |
071 275 5777 |
|
|
Mobitel Mini Branch,Singer Mega, Mount Lavinia, 326, Galle Road, Mount Lavinia |
071 275 5777 |
|
|
Mobitel Mini Branch,Singer Mega, Negombo, 220/A , Colombo Road, Negombo |
071 275 5777 |
|
|
Mobitel Mini Branch, Singer Mega, Wattala, 811, Negombo Road, Wattala |
071 275 5777 |
|
|
Mobitel Mini Branch, Singer Mega, Kiribathgoda, 93, Kandy Road, Dalugama, Kelaniya |
071 275 5777 |
|
|
Mobitel Mini Branch, Singer Mega, Malabe, 16/6A, New Kandy Rd,Thalahena |
071 275 5777 |
|
|
Mobitel Mini Branch, Singer Mega,Kalutara, No.28,Galle Rd,Kalutara North |
071 275 5777 |
|
|
Mobitel Mini Branch, Singer Mega,Boralesgamuwa, No.202,Werahera Rd,Boralesgamuwa |
071 275 5777 |
|
|
Mobitel Mini Branch, Singer Mega,Panadura, No.585 & 587,Galle Rd,Panadura |
071 275 5777 |
|
|
Mobitel Mini Branch,Singer Mega,Kottawa, No.94C,Athurugiriya Rd,Kottawa. |
071 275 5777 |
|
|
Mobitel Mini Branch,Singer Mega,Kaduwela, Kaduwela Town |
071 275 5777 |
|
|
Mobitel Mini Branch,Singer Mega,Kurunegala, Kurunegala Town |
071 275 5777 |
|
|
Mobitel Mini Branch,Singer Mega,Delkada, Nugegoda |
071 275 5777 |
|
|
Mobitel Mini Branch,Singer Mega,Negombo road, Paliyagoda |
071 275 5777 |
|
|
Mobitel Mini Branch,Singer Mega,Colombo road, Katubedda |
071 275 5777 |
|
|
Sri Lanka Telecom Branch Network |
Sri Lanka Telecom Teleshop , Galle Road,Ambalangoda. |
0912 253 831 |
|
Regional Telecom Office, Sri Lanka Telecom, Ampara. |
071 455 2128 |
|
|
Regional Telecom Office, Sri Lanka Telecom, King's Street,Badulla. |
0552 222 231 |
|
|
Sri Lanka Telecom Teleshop , Mangala Rd, Beruwala. |
0342 222 231 |
|
|
SLT Teleshop, Punchi Borella. |
071 275 5777 |
|
|
Regional Telecom Office, Sri Lanka Telecom, Bandarawela. |
0572 222 231 |
|
|
Regional Telecom Office,Puttlam Rd,Chilaw. |
0322 222 231 |
|
|
Sri Lanka Telecom, Lower Chathum Street, Colombo 01. |
0112 393 322 |
|
|
Regional Telecom Office, Sri Lanka Telecom, Wakwella Rd, Galle. |
0912 222 231 |
|
|
Sri Lanka Telecom Teleshop , No.1, Nawalapitiya Road, Gampola. |
0812 352 231 |
|
|
Regional Telecom Office, Sri Lanka Telecom, Beach Road, Hambanthota. |
0472 220 231 |
|
|
Sri Lanka Telecom Teleshop , Hatton. |
0512 222 231 |
|
|
Regional Telecom Office, Sri Lanka Telecom, Havelock Town, Colombo 05. |
0112 502 230 |
|
|
SLT Teleshop,Main Street,Kalmune. |
0672224992 |
|
|
Regional Telecom Office, Sri Lanka Telecom, Kalutara. |
0342 222 231 |
|
|
Regional Telecom Office, Kalugalla Mw, Kegalle. |
0352 222 231 |
|
|
Regional Telecom Office, 155 th Mile Post, A9 Road, Kilinochchi. |
0212 285 231 |
|
|
SLT Teleshop,Horana. |
071 275 5777 |
|
|
SLT Teleshop,Dambulla. |
071 275 5777 |
|
|
Sri Lanka Telecom Telesho, Madampe Rd, Kuliyapitiya. |
0372 283 555 |
|
|
Regional Telecom Office, Sri Lanka Telecom, Beach Road, Mannar. |
0232 222 231 |
|
|
Regional Telecom Office, Sri Lanka Telecom, Mathale. |
0662 222 231 |
|
|
Sri Lanka Telecom Teleshop,P.W.D Road,Mullaitheivu Town,Mullaitheivu. |
0112 502 230 |
|
|
Regional Telecom Office, Sri Lanka Telecom, St. Joseph's Street, Negombo. |
0312 231 570 |
|
|
Sri Lanka Telecom Teleshop ,No 01 B, Kandy Rd, Nittambuwa. |
||
|
Regional Telecom Office, Sri Lanka Telecom, Highlevel Rd, Nugegoda. |
||
|
Regional Telecom Office, Sri Lanka Telecom, Nuwara Eliya. |
0522222231 |
|
|
Regional Telecom Office, Sri Lanka Telecom, Galle Road, Panadura. |
||
|
Sri Lanka Telecom Office ,Galaha Rd,Peradeniya |
||
|
No.60,Wevakumbura Road,Saranapala Mw, Piliyandala. |
0112606141 |
|
|
Regional Telecom Office, Sri Lanka Telecom, Batticaloa Rd, Polonnaruwa. |
||
|
Sri Lanka Teleceom Office,Kurunegala Rd,Puttlam |
||
|
Regional Telecom Office, Sri Lanka Telecom, Galle Road, Rathmalana. |
||
|
Regional Telecom Office, Sri Lanka Telecom, Inharbour Road, Trincomalee. |
||
|
Regional Telecom Office, Sri Lanka Telecom, Sivapiragasa School Rd, Vauniya. |
||
|
Sri Lanka Telecom Teleshop ,No 273, Colombo Rd, Wennappuwa. |
031 2250995 |
|
|
SLT Teleshop, No 63 1/4 & 63 1/5 Rambukkana Rd Mawanella |
035 2246240 |
|
|
SLT Teleshop, Homagama |
071 275 5777 |
|
|
SLT Teleshop, Kolonnawa |
071 275 5777 |
|
|
SLT Teleshop, Monaragala |
071 275 5777 |
|
|
SLT Teleshop, Kandy |
071 275 5777 |
|
|
SLT Teleshop, Avissawella |
071 275 5777 |
|
|
SLT Teleshop, Kamburupitiya |
071 275 5777 |
|
|
SLT Teleshop, Kirindiwela, Gampaha |
071 275 5777 |
|
|
SLT Teleshop, Bandaragama |
071 275 5777 |
|
|
SLT Teleshop, Boralesgamuwa |
071 275 5777 |
|
|
SLT Teleshop, Maharagama |
071 275 5777 |
|
|
SLT Teleshop, Mattakkuliya |
071 275 5777 |
|
|
SLT Teleshop, Baddegama |
071 275 5777 |
|
|
SLT Teleshop, Balangoda |
071 275 5777 |
|
|
SLT Teleshop, Battaramulla |
071 275 5777 |
|
|
SLT Teleshop, Ambilipitiya |
071 275 5777 |
