Smart Devices & Accessories

Buy Now Pay Later with KOKO

Pay 40% Get Samsung A06

UPGRADE to 5G TODAY

Add to Bill Offer

Smart Deals

UPAHARA Pensioner Buy Now Pay Later

iPhone 16e is Here!

Power of Galaxy

Data Devices Offers

Mobitel & Koko - Buy Now, Pay Later

1. What is Koko?

Koko is a Buy Now, Pay Later (BNPL) service. It lets you buy something today and pay later in 3 equal monthly payments over 60 days.

You pay only 1/3 of the amount when you buy the item. The rest will be automatically charged in the next two months.

2. How does Koko help me?

Koko helps you manage your money better by letting you buy now and pay later in 3 easy monthly installments.

Instead of paying the full amount upfront, you can:

Spread your payments over 60 days
Keep your cash flow healthy
Still enjoy your device right away

It's a smarter way to shop, especially for high value items, without the stress of full payment on day one.

3. What can I do with Koko at Mobitel?

Mobitel is the first Mobile telecom company in Sri Lanka to offer Koko for in-store purchases. You can now buy selected devices from Mobitel and pay in 3 easy installments through the Koko app.

4. What devices can I buy using Koko?

You can buy the following devices at selected Mobitel branches using Koko:

Smartphones 4G & 5G
Tablets 4G & 5G
Pocket Wi-Fi Mobile Routers 4G
Wingles 4G (Dongle which comes with Wifi)
Dongles 4G

5. What are the available devices with Koko?

Description	Total Price (Rs.)	Koko Installment x 3 (Rs.)
Samsung Galaxy F06 5G 4+128GB	57,900.00	19,300.00
Blackview Tab 90 LTE 8+128GB	56,300.00	18,766.67
ZTE Blade A54 (4+64GB)	29,700.76	9,900.26
Emark Smart AI Mouse	16,100.34	5,366.78
ZTE 4G Dongle	8,370.00	2,790.00
Mobile Router Siyol M30T	13,950.00	4,650.00
ZTE 4G Wingle	10,440.00	3,480.00

6. How do I get started with Koko?

Follow these easy steps:
1. Download the Koko app from the Google Play Store or Apple App Store.
2. Sign up and create your Koko account.
3. Visit any Mobitel store that offers Koko.
4. Pick your device and go to the cashier.
5. Scan the Koko QR code shown at the counter.
6. Pay the first installment using the Koko app.
7. The remaining 2 installments will be automatically charged every month.

7. How does Koko work at Mobitel?

Visit the nearest Mobitel branch.
Choose from the available device list.
At checkout, choose Koko as your payment option.
Pay only 1/3 of the total price now.
Pay for the other two parts automatically over the next 2 months.

8. Who can use Koko?

Anyone who:

Is over 18 years old
Has a valid NIC or passport
Has a Koko account
Owns a debit or credit card linked to the app

9. Where can I buy devices with Koko?

Koko is available at these selected Mobitel branches:

Anuradhapura Branch
Batticaloa Branch
Flagship Store
Jaffna Branch
KCC (Kandy City Centre)
Kurunegala Branch
Liberty Plaza
Matara Branch
OGF Branch (One Galle Face)
Rathnapura Branch
WTC (World Trade Center)

10. What if I face issues with the Koko app?

If you face problems such as:

Login or registration errors
Payment issues
Technical bugs

Please contact Koko’s Customer Support via:

The Koko app (Help/Support section)
The Koko official website

Mobitel will not be able to assist with Koko app-related issues directly.

11. Are there any Terms and Conditions?

Yes, all purchases using Koko are subject to:

Koko’s Terms and Conditions (including eligibility and repayment rules)
Mobitel’s device sales policies

Please read the installment agreement on the Koko app before making a purchase.

The final koko prices are subject to change without any prior notice.

Pay 40% Upfront and Balance in Installment Samsung A06 Offer

1. What is this Samsung A06, Pay 40% Upfront and Balance in Installment Offer?

This is a special device installment plan available for Mobitel postpaid customers where you can purchase a Samsung Galaxy A06 (4GB RAM + 64GB Storage) from Mobitel by paying only 40% of the device price upfront (Rs. 16,600) and pay the remaining amount in 12 easy monthly installments of Rs. 2,324 through your Mobitel postpaid bill.

2. How does the payment plan for the Samsung Galaxy A06 work?

Just make an Upfront Payment: Rs. 16,600 (at the time of purchase) by cash or credit card.
Sign up for a contract form and pay Monthly Installments: Rs. 2,324 per month for 12 months.
No additional device payment is required beyond these amounts.

3. Who is eligible for this Samsung Galaxy A06 installment offer?

Eligible customers:

Government Sector Employees (Upahara Postpaid Packages or 1598 package)
Private Sector Employees (with specified postpaid package) Available for both new and existing SLTMobitel customers.

4. What documents are required to apply for this offer?

For Private Sector Employees who are in permanent employment category:
Mandatory Documents

Recent Salary Slip (within 3 months)
Letter confirming employment from employer address to Mobitel (Pvt) Ltd.

Mandatory inclusions in the letter

Name
NIC
Years in service
Designation
Employment status - Employment Category

Employment ID
Billing Proof (Bank Account Statement / Credit Card Statement) – Only if billing address differs from the address in NIC

For Government Sector Employees:

Certified recent Salary Slip (within 3 months) and Service Confirmation letter
Employment ID
Billing Proof (Bank Account Statement / Credit Card Statement) – Only if billing address differs from the address in NIC

5. What are the available postpaid packages linked with this offer?

Government Sector (Upahara Packages):

Rs. 499 + TAX (638)
Rs. 727 + TAX (935)
Rs. 1,289 + TAX (1,598)

Private Sector Package:

Rs. 1,289 + TAX (1,598)

6. Does the Samsung Galaxy A06 come with a warranty?

Yes, it includes:

2 Years Device Warranty
6 Months Warranty for Accessories

7. I’m on prepaid can I get this offer?

This offer is valid only for postpaid connections. However, you can convert your prepaid connection to a postpaid connection and opt for the respective package and get the Samsung A06, pay 40% Upfront and Balance in Installment Offer.

8. What happens if I want to disconnect before completing the installments?

If you wish to disconnect or downgrade your postpaid connection before finishing the 12 months, the remaining balance must be paid in full. Note: Postpaid to Prepaid migration is not allowed unless the total outstanding installment amount of the device offer is fully settled

9. What would happen if I could not settle the monthly bill?

If you do not settle your bill during the contract period, your account will be temporarily disconnected, If not settled within 10 days it will be locked until full payment is made, and your device will display reminders.

10. How can I unlock my device if it’s locked due to non-payment?

Once you pay all outstanding amounts, Mobitel will manually unlock the device via the Knox system.

11. How many devices can I get under this offer?

Only one device per NIC is allowed under this offer (any ongoing contract should be settled).

12. Will this affect my credit limit?

Selected customers who have been on Mobitel’s Upahara postpaid packages for over 10 years.

13. Do I need to settle my current bills before getting this offer?

Yes. All outstanding bills under your NIC must be settled before obtaining the device.

14. How long will this Samsung Galaxy A06 offer be available?

This is a limited-time offer subject to stock availability. It is advisable to confirm availability with your nearest SLTMobitel outlet.

15. From where can I purchase the Samsung Galaxy A06 under this offer?

You can purchase this device from all SLTMobitel outlets island-wide. Availability may vary depending on branch stock levels.

16. How can I get more details about this offer?

For further information, you can:

Visit the nearest SLTMobitel outlet
Call SLTMobitel Hotline 1717
Visit the SLTMobitel official website

UPGRADE to 5G DEVICE TODAY

Frequently Asked Questions (FAQ)

1. What is 5G?

5G is the next generation of mobile network technology. It offers significantly faster speeds, lower latency (response time), and the ability to connect more devices at once—making streaming, gaming, downloads, and overall connectivity smoother and quicker.

2. Why should I upgrade to a 5G device?

Upgrading to a 5G device ensures you're ready to take advantage of faster data speeds, clearer video calls, smoother online gaming, and enhanced app performance. It also helps future-proof your experience as more services shift to 5G.

3. Will my 5G device connect to 5G automatically?

Yes, as long as your device is 5G-capable and the network mode is set to “5G preferred” in your settings, it will automatically connect to a 5G network when coverage is available.

4. Will my new 5G device work on a 4G network?

Yes! All our 5G devices are backward-compatible, meaning they work on 4G networks as well. If you’re not in a 5G coverage area yet, don’t worry Mobitel covers 95% island wide 4G coverage so your device will automatically connect to the best available 4G network.

5. Do I need a new SIM card to use 5G?

No, you can use the existing 4G SIM card in a 5G phone.

6. What are the 5G coverage areas?

You can check the available 5G coverage areas by visiting the following link: https://5g.sltmobitel.lk/5gmobitel/. This will provide the most up-to-date and accurate coverage information.

7. What are the available 5G devices?

We’re excited to offer a range of 5G-enabled smartphones from budget-friendly models to flagship premium devices. Visit our product page to explore the full list.

Description

Cash Price (Rs.)

Samsung Galaxy A56 - 12GB / 256GB 5G

194,130

Samsung Galaxy A56 5G 8+256GB

178, 290

Samsung Galaxy S25 - 12GB / 256GB 5G

295, 290

Samsung Galaxy S25 Ultra - 12GB / 256GB 5G

474, 300

Samsung Galaxy A36 -8GB / 256 GB 5G

147, 420

Samsung Galaxy A36 -12GB / 256 GB 5G

162, 630

Samsung Galaxy F16-6 GB / 128 GB 5G

68, 490

Samsung Galaxy A26-8 GB / 128 GB 5G

111, 780

Redmi Note14 5G (6+128 GB)

72, 990

Redmi Note14 5G (8+256 GB)

79, 920

Redmi Note14 Pro + 5G (8+256 GB)

129, 960

Redmi Note14 Pro +5G (12+512 GB)

149, 940

HONOR 200 (I2+512 GB) 5G

164, 880

Honor X9c Smart - 12GB/256GB 5G

99,990

Nubia Focus Pro 5G - 8GB/256GB

79,920

HMD Crest 5G - 6GB/128GB 5G

38,970

Motorola G85 5G - 12GB/256GB

99, 990

8. Is there any promotional offer for 5G users?

Yes! SLT-MOBITEL is offering a free 10GB 5G Trial Data Bundle every month for customers with a 5G-supported device located within the 5G trial coverage areas. No activation fee is required, and the bundle auto-renews monthly during the trial period.

9. Will I be charged after using the free 10GB?

Yes. Once the free 10GB 5G trial data is used, regular charges based on your current data plan or standard rates will apply.

10. How do I switch to a 5G device?

It’s easy! Browse our latest 5G devices by visiting the nearest Mobitel branch, choose the one that fits your needs, and follow the steps to purchase or upgrade.

Mobitel Device Offer for Long-Tenured Upahara Postpaid Customers (Zero Down Payment Plan)

1. Who is eligible for this offer?

Selected customers who have been on Mobitel’s Upahara postpaid packages for over 10 years.

2. What device is available under this offer?

The offer includes the Samsung A06 (4+64GB) smartphone and Samsung 25W super fast adapter with a 2-year manufacturer warranty.

3. Is there any upfront payment required?

No upfront payment is required. The device cost will be recovered in 12 equal monthly installments added to your Mobitel bill.

4. What postpaid packages are eligible for this offer?

To be eligible, customers must either already be on or upgrade from the existing package to Upahara 499 (UP499) or Upahara 727 (UP727).

5. How much is the monthly installment for the device?

The monthly device installment is Rs. 3,875 (including taxes), payable across 12 months.

6. I am an existing Upahara customer. Can I get this offer?

Yes. Customers on older Upahara package codes like STC, STCNW, PENSY, CRPWR, FORC2 must upgrade to UP499 or UP727. However, SLFCS users can continue with the same package (customers who are in the STC/STCNW, no need to pay the connection fee for the package upgrade).

7. Is there a contract involved?

Yes. You must sign a 12-month agreement committing to both service and device installment payments.

8. How to check the eligibility?

The Customers can check their eligibility by dialing #7123# or call 1717 hotline.

9. Can I exit from the device installment plan before the 12-month agreement period?

Yes, you can exit by settling the remaining monthly installment of the device + Any due bills.

Early Settlement Formula:

(Monthly Device Installment value + Taxes) × Remaining Months in the agreement + Any due Bills

10. What is the Samsung Knox Guard and how does it work?

Samsung Knox Guard is a device management system used to lock the phone remotely if bills are not paid, ensuring security and payment compliance.

11. What would happen if I could not settle the monthly bill?

If you do not settle your bill during the contract period, your account will be temporarily disconnected, If not settled within 10 days it will be locked until full payment is made and your device will display reminders.

12. How can I unlock my device if it’s locked due to non-payment?

Once you pay all outstanding amounts, Mobitel will manually unlock the device via the Knox system.

13. How many devices can I get under this offer?

Only one device per NIC is allowed under this offer.

14. Will this affect my credit limit?

Yes. Your credit limit will be temporarily increased by Rs. 4,000/- to facilitate the installment of the device. After completing the contract period, additional credit limits will be removed.

15. Do I need to settle my current bills before getting this offer?

Yes. All outstanding bills under your NIC must be settled before obtaining the device.

16. From where can I avail of the device offer?

You can visit any Mobitel outlet to obtain the device under this offer.

17. What if customer lose or damage the phone?

The device comes with a 2-year manufacturer warranty for factory defects. Mobitel is not responsible for physical damage or loss. If the phone is lost or damaged, the customer must continue to pay the remaining installments as agreed.

18. Can customer change the number or transfer ownership while on this plan?

No. The customer must retain the same mobile number and ownership until the 12-month contract period is completed.

19. Common Customer Questions & How to Handle:

“What if I change my mind?”: Customer can cancel early by settling remaining payments.

“Can I change my number?”: No, the number must stay active for 12 months.

“Will I own the phone?”: Yes, once full payment is completed.

“What if the phone breaks?”: Covered under the 2-year Samsung warranty for manufacturing defects. Physical damage is not covered.

Upfront Device Offer for Existing/New Mobitel Subscribers

1. Who is eligible for this offer?

Exclusive opportunity to all Mobitel customers! Whether you are a new or existing Mobitel subscriber with an active Prepaid or Postpaid individual connection you can avail our latest device offer.

2. Where can I get this offer?

Visit any SLT-Mobitel main branch, SLT outlet, or Singer Mega outlet to get this opportunity!

3. What are the phone models and warranty period included in the offer?

Nubia V70-MAX 4+128GB

Specifications:

RAM -

Storage - 128GB
Battery Capacity- 6000 mAh
Main Camera - 50MP
Display - 6.75″ HD+
Processor - Unisoc T760 Octa-Core

Warranty:2 years warranty

Moto G05 4+64GB

Specifications:

RAM -

Storage - 64GB
Battery Capacity- 5200 mAh
Main Camera - 50MP
Display - 6.6″ HD+ (90Hz Refresh Rate)
Processor - MediaTek Helio G85

Warranty:2 years warranty

Samsung Galaxy A06 4+64GB

Specifications:

RAM -

Storage - 64GB
Battery Capacity- 5000 mAh (25W fast charging)
Main Camera - 50MP + 2MP (Dual Camera)
Display - 6.7″ HD+ PLS LCD
Processor - MediaTek Helio G85

Warranty:2 years warranty

ZTE Blade A54(4+64GB)

Specifications:

RAM -

Storage - 64GB
Battery Capacity- 5000 mAh
Main Camera - 13MP
Display - 6.6″ HD+ IPS LCD
Processor - Unisoc SC9863A

Warranty:1 years warranty

4. What are the special prices available for the above devices?

Description	Upfront Payment Price	Special Remarks
ZTE-A56 4+128GB	29,500	_
Nubia V70-MAX 4+128GB	34,100	_
Moto G05 4+64GB	36,700	FREE Earphones
Samsung A06 4+64GB	39,800	_

5. Can I purchase multiple phones under this offer?

Absolutely! If you have multiple eligible numbers, you can grab one smartphone per mobile number.

6. How can I make a purchase?

Enjoy the convenience of paying by cash or with credit card at any Mobitel outlet.
Other credit card users, if the respective bank offers easy monthly installment plans, you can contact the bank that the respective credit card is issued and choose to call and convert option to convert the payment to an installment plan.

7. What are the Terms and Conditions?

Stocks are subject to availability.
Device prices are subject to change without prior notice subject to market conditions.
Standard warranty process will apply.
Original invoice required for the second-year warranty claim purposes.

1. What is the UPAHARA Pensioner Buy Now Pay Later (BNPL) Device Scheme?

The Uphara Device offer is an exclusive offer to State sector pensioners prepared in collaboration between Mobitel and Department of Pensions of Sri Lanka offering them a facility to obtain a smartphone on a 12-month instalment scheme with a special bundled package, which can be paid through their monthly pension.

2. Who is eligible for the Upahara Pensioner BNPL Scheme?

Any state sector Pensioner is eligible for this BNPL Scheme.

3. What are the benefits of the Uphara Pensioner BNPL Scheme?

The key benefits in the scheme are as follows:

You can choose your device + package.
There are no upfront fees to enter the program.
c. You will be paying for the Smart phone device in 12 equal instalments + any billed usage + subscription fee.
The Instalments are deducted from your pension.

4. What are the device offers available for the scheme?

You can choose only one of the following devices for a period of 12 months (Refer No:08).

5. I am an existing UPAHARA customer, Am I eligible to this scheme?

Yes, existing UPAHARA pension customers are eligible to obtain this offer by signing the contract. However, all outstanding due bills under your account must be settled to avail of this special device scheme.

6. I am a Mobitel Prepaid user, Can I get this UPAHARA Pensioner BNPL Scheme?

Yes, if you are a state sector pensioner you can convert your existing number to this offer. However, all outstanding due bills under your NIC must be settled to avail this special device scheme.

7. I am an existing Postpaid package holder. Can I get this UPAHARA Pensioner BNPL Scheme?

Yes, if you are a state sector pensioner you can convert your existing number to this offer. However, all outstanding due bills under your account must be settled to avail this special device scheme.

8. What is the Monthly Installment for the Device + package I can obtain?

Monthly Device Installment Scheme for Pensioners

Nubia V70-MAX (4+128GB)

Specifications:

Network - 4G
RAM - 4GB
Storage - 128GB
Battery - 6000 mAh
Main Camera - 50MP
Display - 6.75″ HD+
Processor - Unisoc T760 Octa-Core

Warranty: 2 years

Uphara 499 Plan: Rs. 3,817.40/month × 12 months

Uphara 727 Plan: Rs. 4,107.42/month × 12 months

Moto G05 4+64GB

Specifications:

Network - 4G
RAM - 4GB
Storage - 64GB
Battery - 5200 mAh
Main Camera - 50MP
Display - 6.6″ HD+ (90Hz Refresh Rate)
Processor - MediaTek Helio G85

Warranty: 2 years

Uphara 499 Plan: Rs. 4,060.06/month × 12 months

Uphara 727 Plan: Rs. 4,350.08/month × 12 months

Blade A54(4+64GB)

Specifications:

Network - 4G
RAM - 4GB
Storage - 64GB
Battery - 5000 mAh
Main Camera - 13MP
Display - 6.6″ HD+ IPS LCD
Processor - Unisoc SC9863A

Warranty: 1 year

Uphara 499 Plan: Rs. 3,232.00/month × 12 months

Uphara 727 Plan: Rs. 3,522.00/month × 12 months

Blade A56 4+128GB

Specifications:

Network - 4G
RAM - 4GB
Storage - 128GB
Battery - 5000 mAh
Main Camera - 13MP 2×0.08MP
Display - 6.75" 720p IPS 90Hz

Warranty: 2 years

Uphara 499 Plan: Rs. 3,388.06/month × 12 months

Uphara 727 Plan: Rs. 3,678.08/month × 12 months

Samsung Galaxy A06 4+64GB

Specifications:

Network - 4G
RAM - 4GB
Storage - 64GB
Battery - 5000 mAh (25W fast charging)
Main Camera - 50MP + 2MP (Dual Camera)
Display - 6.7″ HD+ PLS LCD
Processor - MediaTek Helio G85

Warranty: 2 years

Uphara 499 Plan: Rs. 4,349.40/month × 12 months

Uphara 727 Plan: Rs. 4,639.42/month × 12 months

9. Do I have to pay any upfront payment opt into the Uphara Pension BNPL scheme?

No, you do not have to pay any upfront fees. All you need to do is choose your device and sign our 12-month contract form. However, all outstanding due bills under your account must be settled to avail of this special device scheme.

10. How many Devices can a customer obtain under this BNPL scheme?

Only 1 (One) Offer is provided under the program, you cannot take multiple offers within the contract period.

11. What are the documents that are required to obtain Uphara Pension BNPL Scheme?

The documents you will have to bring along with you to obtain this offer is as follows:

Pension ID
National ID
Proof of Billing.

If it differs from the address mentioned in the National Identity Card. Following documents received within the last three months will be accepted as Proof of Billing:

Water/ Electricity/ SLT Bills
Bank Statements

12. I have already purchased a Device under Kalaguna Pensions Scheme, Can I get another Device under this UPAHARA Pensioner BNPL Scheme?

Yes! You can avail this installment offer if your previous offer agreement period has ended. If you're still within the agreement period, you can settle the early exit fee to become eligible for this offer. Speak to our branch customer service staff or call 1717 they will assist you with the necessary process.

13. Where can I get the Device +Package under the UPAHARA Pensioner BNPL Scheme?

This special offer can be obtained through the following locations.

Type	Mobitel Branch	Address
Mobitel Main Branches	Mobitel Flagship Store	No. 108, W.A.D. Ramanayake Mw, Colombo 02.
	Anuradhapura Branch	No.36,Maithreepala Senanayake Mw, Anuradhapura.
	Jaffna Branch	No. 1,Ruban Complex, Stanly Road, Jaffna.
	Kandy Flagship Store	Kandy City Centre, No. 5, Dalada Veediya, Kandy.
	Kurunegala Branch	No. 183C, Colombo Rd, Kurunegala.
	Matara Branch	Regional Telecom Office, Sri Lanka Telecom, Matara.
	Ratnapura Branch	No.438, Main Street, Ratnapura.
	Batticaloa Branch	No.39/4,Central Rd, Batticaloa
	WTC Branch	Level 3, East Block, World Trade Centre, Echelon Square, Colombo 01.
Mobitel Mini Branches	Liberty Plaza Branch	1st Floor, Liberty Plaza, Colombo 03
	M Ticketing Centre - Fort	Sri Lanka Railway Station, Fort
	M Ticketing Centre - Jaffna	Sri Lanka Railway Station, Jaffna
	Immigration & Emigration Department	Mobitel Office, "Suhurupaya", Sri Subuthipura Road, Battaramulla.
	Department of Pension	Maligawatta, Colombo 10
	One Galle face Branch	One Galle Face Shopping Mall, Level 05, 04th Shop, Colombo 02
Mobitel Singer Mega Outlets	Singer Mega, Gampaha	103, Colombo Road, Gampaha
	Singer Mega, Negombo	220/A , Colombo Road, Negombo
	Singer Mega, Wattala	664, Negombo Road, Mabola, Wattala
	Singer Mega, Kiribathgoda	93, Kandy Road, Dalugama, Kelaniya
	Singer Mega, Malabe	16/6A, New Kandy Rd, Thalahena
	Singer Mega, Kottawa	No.94C,Athurugiriya Rd, Kottawa
	Singer Mega, Kaduwela	No.90/92,Awissawella Rd, Kaduwela
	Singer Mega, Peliyagoda	No.156/74,Negambo Road, Paliyagoda.
Mobitel SLT Outlets	Ambalangoda	Sri Lanka Telecom Teleshop , Galle Road, Ambalangoda.
	Ampara	Regional Telecom Office, Sri Lanka Telecom, Ampara.
	Badulla	Regional Telecom Office, Sri Lanka Telecom, King's Street, Badulla.
	Beruwala	Sri Lanka Telecom Teleshop , Mangala Rd, Beruwala.
	Bandarawela	Regional Telecom Office, Sri Lanka Telecom, Bandarawela.
	Chilaw	Regional Telecom Office, Puttlam Rd, Chilaw.
	Fort	Sri Lanka Telecom, Lower Chatham Street, Colombo 01.
	Galle	Regional Telecom Office, Sri Lanka Telecom, Wakwella Rd, Galle.
	Gampola	Sri Lanka Telecom Teleshop , No.1, Nawalapitiya Road, Gampola.
	Hambantota	Regional Telecom Office, Sri Lanka Telecom, Beach Road, Hambantota.
	Hatton	Sri Lanka Telecom Teleshop , Hatton.
	Havelock	Regional Telecom Office, Sri Lanka Telecom, Havelock Town, Colombo 05.
	Kalutara	Regional Telecom Office, Sri Lanka Telecom, Kalutara.
	Kegalle	Regional Telecom Office, Main Street, Kegalle.
	Kilinochchi	Regional Telecom Office, 155^th Mile Post, A9 Road, Kilinochchi.
	Kotte	Regional Telecom Office, Sri Lanka Telecom, Kotte.
	Kuliyapitiya	Sri Lanka Telecom Teleshop, Madampe Rd, Kuliyapitiya.
	Mannar	Regional Telecom Office, Sri Lanka Telecom, Beach Road, Mannar.
	Matale	Regional Telecom Office, Sri Lanka Telecom, Matale.
	Mullaithivu	Sri Lanka Telecom Teleshop, P.W.D Road, Mullaithivu Town, Mullaithivu.
	Negombo	Regional Telecom Office, Sri Lanka Telecom, St. Joseph's Street, Negombo.
	Nittambuwa	Sri Lanka Telecom Teleshop ,No 01 B, Kandy Rd, Nittambuwa.
	Nugegoda	Regional Telecom Office, Sri Lanka Telecom, High-level Rd, Nugegoda.
	Nuwara Eliya	Regional Telecom Office, Sri Lanka Telecom, Nuwara Eliya.
	Panadura	Regional Telecom Office, Sri Lanka Telecom, Galle Road, Panadura.
	Peradeniya	Sri Lanka Telecom Office ,Galaha Rd, Peradeniya
	Piliyandala	No.60,Wevakumbura Road, Saranapala Mw, Piliyandala.
	Polonnaruwa	Regional Telecom Office, Sri Lanka Telecom, Batticaloa Rd, Polonnaruwa.
	Punchiborella	Sri Lanka Telecom RTO ,No 800, Maradana Rd, Colombo 08.
	Puttalam	Sri Lanka Telecom Office, Kurunegala Rd, Puttalam
	Ratmalana	Regional Telecom Office, Sri Lanka Telecom, Galle Road, Ratmalana.
	Trincomalee	Regional Telecom Office, Sri Lanka Telecom, Inharbour Road, Trincomalee.
	Vavuniya	Regional Telecom Office, Sri Lanka Telecom, Sivapiragasa School Rd, Vavuniya.
	Wennappuwa	Sri Lanka Telecom Teleshop ,No 273, Colombo Rd, Wennappuwa.
	Mawanella	SLT Teleshop, No 63 1/4 & 63 1/5, Rambukkana Rd, Mawanella
	Horana	Regional Telecom Office, Sri Lanka Telecom, Aguruwathota Rd, Horana
	Dambulla	Sri Lanka Telecom Teleshop , Dambulla
	Homagama	Sri Lanka Telecom Teleshop ,Homagama
	Kolonnawa	Regional Telecom Office, Sri Lanka Telecom, No:39,Kolonnawa Rd, Gothatuwa New Town
	Kalmunai	SLT Teleshop, Main Street, Kalmunai
	Monaragala	Regional Telecom Office, SLT Teleshop, Monaragala.
	Kandy	Sri Lanka Telecom Teleshop , No: 63, Kings Street ,Kandy
	Avissawella	Sri Lanka Telecom Teleshop , Avissawella
	Kaburupitiya	Sri Lanka Telecom Teleshop , Kaburupitiya
	Kirindiwela	Sri Lanka Telecom, Teleshop, Kiridiwela
	Bandaragama	Sri Lanka Telecom, Teleshop, Bandaragama
	Maharagama	Sri Lanka Telecom, Teleshop, Maharagama
	Boralesgamuwa	Sri Lanka Telecom, Teleshop, Boralesgamuwa
	Mattakkuliya	Sri Lanka Telecom Teleshop, No: 419, Aluth Mawatha Rd, Colombo -15
	Baddegama	Sri Lanka Telecom Teleshop, Galle Road, Baddegama.
	Balangoda	Sri Lanka Telecom Teleshop, Kalthota Road, Balagahamulla, Balangoda
	Battaramulla	Sri Lanka Telecom, SLT Teleshop ,Battaramulla
	Embilipitiya	Sri Lanka Telecom, SLT Teleshop, New Town, Embilipitiya
	Jaffna	Regional Telecom Office, SLT Teleshop, Pannai Road, Jaffna
	Mt.Lavinia	Sri Lanka Telecom, No. 06, Hotel Road, Mount Lavinia

14. How do I pay the Monthly Instalment and Bills for the package?

Paying the monthly instalment + Bills for the package is easy. The monthly installment will be deducted from your monthly pension, once you opt into the scheme by signing the contract with Mobitel.

15. Can I leave the scheme and stop paying the monthly payments and bills if I want to?

Yes, you can do that, all you need to do is visit the nearest Mobitel branch / Mini branch and pay the Early Exit Fees

The Early Exit fee will be as follows:

Early Exit Fee

(Device Instalment Value X remaining months of Agreement) + Applicable Taxes Levis

1. What colors, prices and models are available for the iPhone 16e Series with SLTMobitel?

Description

Special Price (Rs.)

Available Colors

iPhone 16e 128GB

283,000.00

Black

White

iPhone 16e 256GB

328,000.00

Black

White

2. What are the offers available with SLTMobitel for iPhone 16e Series?

SLTMobitel Mobile Offer

Description

Pre Order Offers

iPhone 16e 128GB

100GB Free Data for One Month T&C apply.

T&C apply

iPhone 16e 256GB

Genext Offer

Description

Offers

IPhone 16e 128GB

1 Year Extended Warranty

2 Times Front Screen Replacement

2 Times Back Glass Replacement

IPhone 16e 256GB

3.How do I redeem the free data offer?

Follow the below steps after setting up the new iPhone 16e series device.

Data offer Instruction

To redeem this offer, please download the Selfcare app via - Navigate to ‘Offers & Deals -> Promo code -> Enter the promo code as ‘mDevice. Conditions Apply

4.How will I receive the free data offer after redeeming it?

After redeeming the data offer, customers will receive a confirmation SMS from SLTMobitel Mobile with details of its validity.

First SMS (Welcome SMS)

Dear Customer, you have received 100GB of Anytime Data FREE for one month from SLTMobitel Mobile for the purchase of your new iPhone 16e series. The bundle is Valid for 30 days. Visit Selfcare App for more details.

5. Upon Entering the promo code as ‘mDevice, what if the App displays the below error code?

error code?

‘Sorry we cannot detect your device properly. Please ensure that you have setup the device using mobile Data & try again’

To successfully redeem the offer, the user must install and set up the Self-care App using SLTMobitel Mobile DATA. If the App was set up using Wi-Fi, it will not support the promo code.

Therefore, if the app displays the above error, please follow the below steps

Turn Off Wi-Fi
Turn On Mobile Data on the correct Mobitel SIM
Uninstall the SelfCare App
Reinstall the SelfCare App
Proceed to Offers & Deals -> Promo Code & enter the promo code as ‘mDevice’

6. Where can I buy the new iPhone 16e Series?

You can purchase from the following SLTMobitel locations:

Colombo Flagship Store
Mobitel One Galle Face Branch
Mobitel WTC Branch

Devices can be sent to any SLTMobitel location on customer request.

7.Are the Credit card offers available?

Credit card offers and installment options may vary depending on your issuing bank. We recommend contacting your respective bank to explore the possibility of converting your purchase into an easy installment plan, subject to the bank’s terms and conditions.

8.What are the Terms and Conditions of the offer?

The data offer will be provided to customers upon validation of device IMEI.
The free Data bundle will be dispatched immediately.
New prepaid customers must activate their SIM by completing an initial top-up recharge.
Model and color selection are subject to stock availability.
Device prices are subject to change.
Free Data offer confirmation will be sent the customer through SMSs.
Prices are subject to Government taxes and levies where applicable.
The free 100GB offer is valid until May 31, 2025. The free data bundle is only applicable to authorized devices purchase through SLTMobitel. This offer will not be available for devices imported through any other channels in Sri Lanka.

1.What colors, prices and models are available for the Samsung S25 series with SLTMOBITEL?

Description

Special Price (Rs.)

Available Colors

Samsung S25 Ultra 5G

12+256GB

474,300.00

Titanium Silver Blue

Titanium Black

Samsung S25 5G

12+256GB

295,300.00

Navy

Icy Blue

Important Notes –

The above devices exclude the Power Adapter and Earphones
Model and color availability is limited due to the current market condition

2.What are the offers available with SLTMobitel for Samsung S25 series? SLTMobitel Mobile Offer

Description

Pre Order Offers

Samsung S25 Ultra 5G 12+256GB

1TB Free Anytime Data across four months (250GB x 4 months) only for eSIM users.

T&C apply

Samsung S25 5G 12+256GB

Note

Click here to get your new eSIM https://www.mobitel.lk/esim to avail the above data offer.

Samsung Offer

Description

Offers

Samsung S25 Ultra 5G

12+256GB

2-year two-times screen replacement – T&C apply

6-month Google Gemini Advanced AI Premium Free -T&C apply

Samsung S25 5G 12+256GB

3.How do I redeem the free data offer?

Follow the below steps after setting up the new Samsung S25 series device (Please note that this offer is only for eSIM users).

The customers will get the following Instruction SMS.

Data offer Instruction SMS

Congratulations! You are eligible for FREE 250GB Anytime Data every month for 4 months from SLT-MOBITEL Mobile for the purchase of your new Samsung S25 series. To redeem this offer, please download the Selfcare app via https://mobitelselfcare.page.link/app - Navigate to ‘Offers & Deals à Promo code à Enter the promo code as ‘eSIM’. Conditions Apply

As instructed above SMS, download the SLTMOBITEL Mobile selfcare app here: https://mobitelselfcare.page.link/app.
Navigate to ‘Offers & Deals’.
Select Promo code.
Enter ‘eSIM’ and submit.

4.How will I receive the free data offer after redeeming it?

After redeeming the data offer, customers will receive a confirmation SMS from SLTMOBITEL Mobile with details of its validity.

First SMS (Welcome SMS)

Dear Customer, you have received 250GB Anytime Data FREE every month for 4 months from SLT-MOBITEL Mobile for the purchase of your new Samsung S25 series. The bundle is Valid for 30 days. Visit Selfcare App for more details.

5.Upon Entering the promo code as ‘eSIM’, what if the App displays the below

error code?

‘Sorry we cannot detect your device properly. Please ensure that you have setup

the device using mobile Data & try again’

To successfully redeem the offer, the user must install and set up the Self-care App using SLT-Mobitel Mobile DATA. If the App was set up using Wi-Fi, it will not support the promo code.

Therefore, if the app displays the above error, please follow the below steps

Turn Off Wi-Fi
Turn On Mobile Data on the correct Mobitel SIM
Uninstall the SelfCare App
Reinstall the SelfCare App
Proceed to Offers & Deals Promo Code & enter the promo code as ‘eSIM’

6.Where can I buy the new Samsung S25 series?

You can purchase from the following SLTMobitel locations:

Colombo Flagship Store
Mobitel One Galle Face Branch
Mobitel WTC Branch

Devices can be sent to any SLT-Mobitel location on customer request.

7.Are the Credit card offers available?

EMI plans are available with Hatton National Bank, Nations Trust Bank, National Development Bank and Bank of Ceylon subject to terms and conditions.

Bank	Installment Plan	Conditions and Process
HNB	Up to 24-month 0% installment options without any fees	Call and convert
NTB	12-month 0% installment plan for Nations Trust Bank credit cards	Call and convert
NDB	Up to 24-month 0% installment options - Processing fee: Rs. 2,500 per conversion	Call and convert
BOC	Easy Payment Plan with specified rates up to 24 months	Minimum transaction value: Rs. 25,000/-

		BOC Process:
		1. Cardholder must complete the transaction with the merchant.
		2. Fill out the Easy Settlement Plan application.
		3. Submit the completed application to paymentplans@boc.lk.

Note: For other bank users kindly contact your respective bank for call and convert offers if the bank has signed up (subject to bank charges).

8.What are the Terms and Conditions of the offer?

The data offer will be provided to customers upon validation of device IMEIs with the eSIM connection.
The free Data bundle will be dispatched immediately.
New prepaid customers must activate their SIM by completing an initial top-up recharge.
Model and color selection are subject to stock availability.
Device prices are subject to change.
Free Data offer confirmation will be sent the customer through SMSs.
Prices are subject to Government taxes and levies where applicable.
The free 1TB offer is valid until April 30, 2025. The free data bundle is only applicable to authorized devices sold through Samsung-authorized outlets. This offer will not be available for devices imported through any other channels in Sri Lanka.

What are the Samsung Terms and Conditions?

This Pre-Order Offer is provided by Samsung India Electronics Pvt. Ltd – Sri Lanka branch.
In case the customer(s) does not comply with the timelines of pre-order and Device purchase, they will not be eligible for the Offers and the Offers shall stand forfeited. No claims shall be entertained in this regard either against Samsung or its authorized partners.

2-year, two-time screen replacement offer is valid for devices purchased from 5th February 2025 and activated on or before December 31, 2025. The offer remains effective for 24 months from the activation date. For one time replacement, customer saving amount is Rs.71,918 for Galaxy S25 Ultra, and Rs.40,563 for Galaxy S25. Customers must take their screen-damaged device to an authorized service center (ASC) within the offer period. The ASC will verify eligibility for the claim. If eligible, the customer will pay a handling fee of LKR

6,000 at the time of each replacement. The company reserves the right to modify or withdraw this offer at its discretion.

Gemini Advanced AI Premium - By subscribing, you agree to terms for Google One and offers. See how Google handles data. Gemini Advanced and Gemini for Gmail, Docs, and more are only available for ages 18+. Gemini for Gmail, Docs and more is available in select languages. The Google One AI Premium plan offer is available to users with the purchase and activation of an eligible Samsung Galaxy S25 between January 22, 2025 and January 31, 2026. Offer does not apply to Google One member billed through 3rd party providers, Pixel Pass members, Google One family plan members, or Google One members on a 5TB plan or above. Redeem the offer by January 31, 2026 at 11:59pm PT. Valid form of payment required at sign up, but you will not be charged until the trial period expires. Unless canceled earlier, Google One AI Premium will charge $19.99 after the trial ends, billed on a recurring monthly basis. Cancel anytime. No refunds for partial billing periods, except as required by applicable law. Return of purchased device may result in cancellation of subscription. See https://one.google.com/offer/terms-and-conditions/samsung-s25-6month- trial?g1_landing_page=0 for more details.
Device prices are subject to change without prior notice subject to market conditions.

Samsung also reserves the right to substitute the Pre-Order Offer, with Product(s)/gift(s) of equivalent value under this Offer at its sole discretion without giving any reasons thereof. The choice as to the color, make and model of the gift(s) shall be completely at Samsung’s discretion. No claims shall be entertained in this regard.

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Smart Devices & Accessories

Mobitel & Koko - Buy Now, Pay Later

Pay 40% Upfront and Balance in Installment Samsung A06 Offer

1. What is this Samsung A06, Pay 40% Upfront and Balance in Installment Offer?

2. How does the payment plan for the Samsung Galaxy A06 work?

3. Who is eligible for this Samsung Galaxy A06 installment offer?

Eligible customers:

4. What documents are required to apply for this offer?

Mandatory inclusions in the letter

For Government Sector Employees:

5. What are the available postpaid packages linked with this offer?

Government Sector (Upahara Packages):

Private Sector Package:

6. Does the Samsung Galaxy A06 come with a warranty?

7. I’m on prepaid can I get this offer?

8. What happens if I want to disconnect before completing the installments?

9. What would happen if I could not settle the monthly bill?

10. How can I unlock my device if it’s locked due to non-payment?

11. How many devices can I get under this offer?

12. Will this affect my credit limit?

13. Do I need to settle my current bills before getting this offer?

14. How long will this Samsung Galaxy A06 offer be available?

15. From where can I purchase the Samsung Galaxy A06 under this offer?

16. How can I get more details about this offer?

UPGRADE to 5G DEVICE TODAY

Frequently Asked Questions (FAQ)

1. What is 5G?

2. Why should I upgrade to a 5G device?

3. Will my 5G device connect to 5G automatically?

4. Will my new 5G device work on a 4G network?

5. Do I need a new SIM card to use 5G?

6. What are the 5G coverage areas?

7. What are the available 5G devices?

8. Is there any promotional offer for 5G users?

9. Will I be charged after using the free 10GB?

10. How do I switch to a 5G device?

Mobitel Device Offer for Long-Tenured Upahara Postpaid Customers (Zero Down Payment Plan)

1. Who is eligible for this offer?

2. What device is available under this offer?

3. Is there any upfront payment required?

4. What postpaid packages are eligible for this offer?

5. How much is the monthly installment for the device?

6. I am an existing Upahara customer. Can I get this offer?

7. Is there a contract involved?

8. How to check the eligibility?

9. Can I exit from the device installment plan before the 12-month agreement period?

10. What is the Samsung Knox Guard and how does it work?

11. What would happen if I could not settle the monthly bill?

12. How can I unlock my device if it’s locked due to non-payment?

13. How many devices can I get under this offer?

14. Will this affect my credit limit?

15. Do I need to settle my current bills before getting this offer?

16. From where can I avail of the device offer?

17. What if customer lose or damage the phone?

18. Can customer change the number or transfer ownership while on this plan?

19. Common Customer Questions & How to Handle:

Upfront Device Offer for Existing/New Mobitel Subscribers

1. Who is eligible for this offer?

2. Where can I get this offer?

3. What are the phone models and warranty period included in the offer?

Nubia V70-MAX 4+128GB

Moto G05 4+64GB

Samsung Galaxy A06 4+64GB

ZTE Blade A54(4+64GB)

4. What are the special prices available for the above devices?

5. Can I purchase multiple phones under this offer?

6. How can I make a purchase?

7. What are the Terms and Conditions?

1. What is the UPAHARA Pensioner Buy Now Pay Later (BNPL) Device Scheme?

2. Who is eligible for the Upahara Pensioner BNPL Scheme?

3. What are the benefits of the Uphara Pensioner BNPL Scheme?

4. What are the device offers available for the scheme?

5. I am an existing UPAHARA customer, Am I eligible to this scheme?

6. I am a Mobitel Prepaid user, Can I get this UPAHARA Pensioner BNPL Scheme?

7. I am an existing Postpaid package holder. Can I get this UPAHARA Pensioner BNPL Scheme?

8. What is the Monthly Installment for the Device + package I can obtain?

Nubia V70-MAX (4+128GB)

Moto G05 4+64GB

Blade A54(4+64GB)