USD 10 QATAR ROAMING PLAN

1. What is Mobitel 10$ Qatar Roaming plan?

This plan offers Mobitel prepaid customers to use 20 GB DATA while roaming in Qatar for just 10$ for 1 month (30 days).

Package details:

** Any service other than the above package bundle will be charged for standard rates.  

2. Who can activate this package?

All Mobitel prepaid customers are eligible to activate this package.

3. Where can I activate the package?

This package can be activated while in Sri Lanka or roaming.

4. How can I activate this service?

1. Activate via #999#
   • Dial #999#

• Select option 97. Next
• Select option 14. 10$ Qatar Roaming Plan
• Select option 1. Activation

2. Other activation Options

• Use Mobitel Self-care App

5. How can I deactivate this service?

1. Deactivate via #999#

• Dial #999#
• Select option 97. Next
• Select option 14. 10$ Qatar Roaming Plan
• Select option 2. Deactivation

2. Use the Mobitel Self-care App

6. Do I need to activate this package again & again?

No. Once the package is activated, it will be automatically renewed after the validity period subject to availability of sufficient credit balance. (a customer can deactivate the bundle if they do not wish to get this auto renewed.)

7. How does the charging apply?

• Customer will be charged USD 10+ taxes in Qatar. Validity of the plan is a month (30 days) from the time of plan activation (receiving the roaming bundle).

8. What are the notifications received when the plan is activated/deactivated?

Activation SMS:

Dear customer, USD 10 Qatar roaming plan has been activated. Pkg bundles will be received upon sufficient balance. Pkg will be auto re-subscribed after the expiry of the bundle. If you do not wish to automatically re-subscribe to another bundle dial #999# to deactivate the plan. T&C apply.

Deactivation SMS:

USD 10 Qatar roaming plan has been successfully de-activated. Kindly note you will be charged for standard roaming rates.

9. Usage Notification SMS:

Usage notification -50%

Dear Customer, you have reached 50% from your data bundle. You will automatically be re-subscribed to another bundle by the expiry of this package, subject to sufficient balance.

Usage notification -75%

Dear Customer, you have reached 75% from your data bundle. You will automatically be re-subscribed to another bundle by the expiry of this package, subject to sufficient balance.

Usage notification – at the end of the bundle

Dear customer, you have used 100% of your bundle. You will automatically be re-subscribed to another bundle subject to sufficient balance.

10. What are the other plans/packages I can use with this plan?

Please use below options for details:

• Use Mobitel website or Self-care App
• Call Mobitel roaming hotline 0714555555
• Email us at roam@mobitel.lk