Monday, May 06, 2013, Colombo: For the first time in Sri Lanka, the National Mobile Service Provider, Sri Lanka Telecom Mobitel along with the country’s national carrier – SriLankan Airlines offers customers the opportunity to reserve airline tickets via mobile phone. Expanding on Mobitel’s mTicketing platform, this collaboration breaks new ground, and makes it the only entity to offer this facility in the country.
Reserving an air ticket via Mobitel’s mTicketing platform is as easy as dialing 365. This will then connect you to a specialized Mobitel Travel Expert who will assist you with the booking of your airline ticket, providing all possible flights and rates as per your requirements. Once the airline ticket has been reserved, payment will have to be made at any Mobitel outlet before the expiration of the reservation. Following payment, a printed e-ticket will be handed over to the customer.
Nalin Perera, Senior General Manager – Marketing, Mobitel said, "The mobile platform is quickly becoming an important part of modern-day consumers and how they make transactions, purchase products and services and even connect with brands. The mTicketing platform has been designed especially for the Sri Lankan consumer. We already offer the reservation of train tickets, movie tickets and cricket match tickets. The addition of airline tickets to this reservation system along with the national carrier is of great honour to us. We are proud and privileged to be partnering SriLankan Airlines on this initiative and look forward to working closely with them on many more projects.”
SriLankan Airlines Chief Marketing Officer, G.T. Jeyaseelan said, “SriLankan Airlines with its latest partnership with Mobitel will be providing a more convenient ticketing option for our customers - thereby offering them a smooth start for a hassle-free journey. By implementing seamless and highly user-friendly mobile solutions we will continue to expand our reach with an added tweak to our customer relations.”
Mobitel’s mTicketing platform was first launched in 2009 and it went on to receive the mBillionth Award South Asia in 2011, under the category of mTravel and Tourism; in 2010 it also won an e-Swabhimani award under the category of e- Business and Commerce.
Sri Lanka Telecom Mobitel, the country’s National Mobile Service Provider is a fully-owned subsidiary of Sri Lanka Telecom. The company offers mobile telephony services, high-speed broadband, Enterprise Solutions, IDD services and a host of Value Added Services. Mobitel was the pioneer in South Asia to launch a Super 3.5G network, to successfully demonstrate HSPA + MIMO technology and successfully trial 4G/LTE technology. The recent introduction of Dual Carrier HSPA+ technology makes Mobitel’s broadband speeds the fastest in the country. Mobitel’s coverage spans the entire island, with international roaming available in over 400 networks worldwide. Fuelling over Rs.500mn worth of investments to-date, Mobitel has shaped the ICT landscape, experiencing exciting growth – poised to lead the industry into its next phase of development. A customer base of well-over 4 million, stands testament to Mobitel’s strong focus laid on customer centricity, emulating its credo of "We Care. Always.".
About SriLankan Airlines
SriLankan Airlines, the national carrier for Sri Lanka, is an award-winning airline with a firm reputation as a global leader in service, comfort, safety, reliability, and punctuality. Awards include World’s Friendliest Cabin Staff by Skytrax, Best Airline in South Asia from Travel Trade Gazette, World’s Most Reliable Operator of Airbus A330s and A340s by Airbus Industrie, and the Etihad Global Excellence Award for Best Regional Caterer. Launched in 1979, the airline's hub is located at Bandaranaike International Airport in Colombo, providing convenient connections to its global network of 64 destinations in 34 countries around the world. SriLankan has mutual code share services with Etihad Airways, Malaysia Airlines, Air Canada, Royal Jordanian, Alitalia and Mihin Lanka. Air India and Saudi Arabian Airlines also code share on some of SriLankan Airlines’ routes. For more information, visit www.srilankan.com
SriLankan’s entry to oneworld
SriLankan Airlines has been invited to join oneworld and is on track to join the world’s leading airline alliance in early 2014. SriLankan will then be flying alongside some of the biggest and premier brands in the airline business – airberlin, American Airlines, British Airways, Cathay Pacific, Finnair, Iberia, Japan Airlines, LAN, Malaysia Airlines, Qantas, Royal Jordanian and S7 airlines.
SriLankan Airlines, renowned for its award winning inflight service and hospitality will be the first airline in the sub-continent to join any of the global airline alliances, thus enabling the flagship carrier of Sri Lanka to offer its customers more services and benefits: such as a wider route network, opportunities to earn and redeem frequent flyer miles on any one of the oneworld carriers. Similarly, the 130 million frequent flyer cardholders of oneworld’s member airlines will be able to earn and redeem rewards on SriLankan. Members of SriLankan Airlines’ FlySmiLes frequent flyer programme will enjoy privileges and benefits throughout the oneworld network, including, for top tier members, access to 550 plus airport lounges worldwide. SriLankan will also be part of oneworld’s most extensive ranges of alliance fares.