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International Roaming

With our Roaming Services you can now enjoy seamless connectivity at affordable rates allowing you to use your own Mobitel number to call, SMS, check emails and surf the net from anywhere

Prepaid Roaming

All Prepaid connections are pre-enabled with Roaming and therefore requires no deposits nor activations.

Postpaid Roaming
 
Postpaid users can activate Roaming on their Mobitel connection by visiting any Mobitel branch with the following:
 
Individual users:
 
a) Refundable deposit of Rs.25,000/-
 
b) Copy of NIC/Passport
 
Corporate users:
 
a) Letter of authorization from the company
 

View Prepaid Roaming FAQ's

View Postpaid Roaming FAQ's

 

 

Plan Offers More Info Validity
Mins SMS MB

- - 100 Click Here  Per Day

10 10 - Click Here  Per Day

30 25 30 Click Here Per Day
- - Unlimited Click Here Per Day

 

$1 Data Pack    (Available Countries)
Australia Indonesia Saudi Arabia
Austria Italy Singapore
Belgium Japan South Africa
Canada Kenya Spain
China Kuwait Switzerland
Denmark Malaysia Thailand
France Maldives UAE
Germany Netherlands UK
Hong Kong Qatar USA
India Russia Vietnam


$1 Combo Pack   (Available Countries)
Australia India Singapore
Canada Italy Thailand
China Japan UAE
Denmark Kuwait UK
France Malaysia USA
Hong Kong Qatar


$3 Combo Pack   (Available Countries)
Australia India Singapore
Canada Italy Thailand
China Japan UAE
Denmark Kuwait UK
France Malaysia USA
Hong Kong Qatar


$5 Data Plan   (Available Countries)
Australia Indonesia Saudi Arabia
Austria Italy Singapore
Belgium Japan South Africa
Canada Kenya Spain
China Kuwait Switzerland
Denmark Malaysia Thailand
France Maldives UAE
Germany Netherlands UK
Hong Kong Qatar USA
India Russia Vietnam

 

 

 

One rate is the convenient way to roam to any part of the world with one rate!
 
Q1. What is ‘One rate roaming’?
 
One rate roaming allows customers to call back Sri Lanka at the same rate, from anywhere in the world! 
 
Q2. Who can activate ‘One rate roaming’?
 
Postpaid & prepaid customers can obtain the One rate roaming.
 
Q3. What are the charges for One rate roaming?
 
Country Outgoing SL (Direct Call) Within the roamed Country Roaming Incoming SMS GPRS (Per MB) Calls to Rest of the World
India 10 10 2 10 75 Standard Rate
Malaysia/Singapore  10 10 10 10 75 Standard Rate
All Other Countries 25 25 25 25 Standard Rate - Click Here for the Rates Standard Rate

* above rates are excluding government taxes

Q4. What are the benefits of One rate roaming?

- For Budget roaming customers, no need to wait for another income call!

- There is no need to enter special codes 

  • Postpaid customers: Phone book dialing 
  • Prepaid customers: Dial with the country code 

- Best network coverage is guaranteed 

- One rate roaming is available in more than 150 countries.

Q5. How can I activate One rate roaming?

- Only one-time activation! 

Via # 999 # 

To Activate - Dial # 999 #  - Activation    – Option 4 -> One rate roaming 

To Deactivate - Dial # 999 #  - Deactivation – Option 4 -> One rate roaming

- Call Roaming hotline: 0714555555

Q6. Can the One rate roaming be activated with other roaming products?

Yes. One rate roaming can be activated with all roaming data plans and Deposit Free Roaming  

Postpaid Deposit free roaming
$5 - Unlimited/ 50MB- per day
Prepaid $1 Combo Pack

 

 

Data Roaming Plans

 

$5 Unlimited Data Roaming Plan (Regular Data Roaming Plan)

What is Mobitel Unlimited Data Roaming Plans?
 
This plan offers Mobitel Postpaid customers to use unlimited data for a lower rate and to know data usage (MB) while using data roaming.
 
Why should I use roaming data plans while roaming?
 
• Saves time and hassle- No need to search for Wi-Fi spots, data on-the-go!
Secured internet access is guaranteed -  your personal data is secured and no 3rd party can’t access to your data, unlike in public Wi-Fi networks 
Money saver for using data while roaming.
 
How can I activate this service?
 
By calling 0714555555 or by dialing #999#, select Activation (option 1) - Data Roaming Plan (option 6) - Regular Data Roaming plan (option 1)
 
How much is this package? 
 
The plan allows you to use unlimited data for just US$ 5 per day, in selected destinations. 

How can I de-activate the plan?

By calling 0714555555 or by dialing #999#, select Activation (option 1) - Data Roaming Plan (option 6) - Regular Data Roaming plan (option 1)

I have activated Budget roaming, can I activate $5 Unlimited Data Roaming Plan?

Yes

I have activated Deposit free roaming, can I activate $5 Unlimited Data Roaming Plan?

No, Deposit free roaming customers cannot use data plan at the moment

 

How will the billing cycle work for data roaming plans?

 Billing cycle will be reset from 12.00.00 am to 11.59.59 pm (24hrs) Sri Lankan time

 

Deposit Free Roaming

Now you can roam without a deposit with Mobitel Roaming! Mobitel introduces “Roam without a Deposit” for all our Post Paid customers.
No  deposits, rentals or additional payments required for activation

To activate :

Step 01:  Dial #999# on your Post Paid connection
Step 02:  select Activation (4th option)
Step 03: select Deposit Free Roaming
Roaming usage limit will be limited to your existing credit limit

Conditions:

This service is available for Post Paid customers.
The Roaming credit limit could be enhanced by making an additional payment.
Standard roaming rates will be applicable, to enjoy best rates activate Budget Roaming feature after activating Deposit Free Roaming
This service is available around the world with an exception of a few countries. Call our Roaming customer care line 071 4 555 555 for further information

 
Mobitel “Data Roaming Alert” is a SMS notification sent to Roaming customers informing an approximate bill value pertaining to your data usage on *defined threshold values. This fulfils one of the biggest concern of our Roaming customers to get real time notifications for their data usage. 
 
This is not a charged service (the feature is activated automatically when Roaming is activated) hence offered free of charge to minimize risk of customers getting ‘bill shock’ on their monthly bill. With this facility, customer is kept informed of their data bill value real time. 
 
* Defined thresholds values in rupees
 
4000, 12000, 20000, 40000,60000, 80000, 100000, 140000, 200000
 
E.g. "Dear Roaming customer, kindly be informed that your Data Roaming usage has exceeded an amount of Rs. 4,000/-. Call 0714555555 for details. Thank you"
 
SMS message content dispatched to customers when they reach the above thresh holds:
Dear Roaming customer, kindly be informed that your Data Roaming usage has exceeded an amount of Rs. xxxxxx /-. Call 0714555555 for details. Thank you
 
 
 
Additional Details
 
  • Data roaming alert service is offered to our customers free of charge.
  • This service is applicable for all postpaid roaming customers. If a customer does not require this notification, the customer can Call roaming hotline 071-4555555 and the notification can be blocked with a backend configuration
  • Data roaming notification is not sent for Data plan activated customers.
 
Value Added Services

Mobitel offers you a wide range of value added features while roaming to make your roaming experience a good one

Data Roaming

SMS Roaming

CALL HOME & SMS HOME

Inflight & Maritime Roaming

Roaming self-service portal(#999#)

Roaming Call Screening

GPRS Roaming Self-Activation/Deactivation

What is Mobitel inflight Unlimited Data Roaming Plan?
Postpaid customers who activates a regular data roaming plan is able to use the same data plan inside the flight for just USD 5 per day
Who is eligible for this service?
All post-paid customers are eligible for this service
How can I activate the ‘In-Flight Unlimited Data Roaming’ plan on my mobile?
Dial #999# and activate Regular data roaming plans or call roaming hotline 0714555555
How will the billing cycle work for In-Flight Unlimited Data Roaming plan?
Billing cycle will be reset from 12.00.00 am to 11.59.59 pm (24hrs) Sri Lankan time
On which Airlines are the In-Flight unlimited Data Roaming plan available?
British Airways, Emirates, Etihad , Egypt air, Libyan Airlines, Oman Air, Philippines Airlines, Qatar Airways, Royal Jordanian Airlines , Saudi Arabian Arilines, Singapore airlines, Iberia, TAAG Angola Airlines, Sri Lankan Airlines, Azerbaijan Airlines

 

Stay connected
while you cruise with
Mobitel Martime Data Roaming

You can now roam while you sail the high seas with Maritime Data Roaming plan from Mobitel




 





Conditions apply