Press Releases

Thursday, 12th October 2017

Mobitel launches SCOPE hotline in partnership with the Perinatal Society of Sri Lanka (PSSL) to improve clinical outcomes of emergency cases

The National Mobile Service Provider, Mobitel has partnered with the Perinatal Society of Sri Lanka (PSSL) to launch the SCOPE hotline, which enables peripheral level consultants and Medical Officers to connect with senior paediatricians, obstetricians, and community physicians by dialling the dedicated hotline. Targeted at Junior Medical Officers or peripheral level clinicians, this initiative is part of Mobitel’s CSR effort and aims to provide instant expert advice in emergencies or difficult situations. The SCOPE hotline will assist Junior Medical Officers to connect with senior doctors when caring for pregnant mothers, their unborn babies and neonates. This service is expected to reshape maternal, fetal and new-born care and reduce mortality.
The hotline will be particularly helpful for medical staff in remote areas, for example, when a doctor in the periphery or a junior consultant encounters a difficult pregnant or new-born case. In this emergency context, he would need access to an expert on management or transfer of the patient before a critical situation arises. On dialling the dedicated hotline SCOPE, the Interactive Voice Response (IVR) system will lead the caller to the required specialty (paediatricians, obstetricians, and community physicians) from anywhere in the island. As a result, the call transfers randomly to a senior consultant in the specialized field selected. If the senior doctor is not available, the call is automatically transferred to next available consultant. Thereafter, the senior consultant will either provide expert advice or take over the case for further management. Adding further value, this service has been made available 24/7 to ensure it is of the utmost use during emergencies day or night.
Mobitel’s innovative services today are enhancing communication, technology, health and IT literacy opportunities for citizens. Initiatives similar to this, target to improve the efficiency in emergency situations in the medical sector using a digital platform thereby giving everyone access to information and support.
Caption – Launch of the SCOPE hotline by Hon. Minister of Health, Nutrition and Indigenous Medicine Dr. Rajitha Senarathne. Also present were President of the Perinatal Society of Sri Lanka Dr. Kapila Jayaratne, Chairman of Sri Lanka Telecom and Mobitel Mr. P. G. Kumarasinghe Sirisena, Secretary of the Perinatal Society of Sri Lanka Dr. Surantha Perera and Hon. Minister of Special Assignments Dr. Sarath Amunugama.
Friday, 29th September 2017

mCash Partners with Keells Super to extend unparalleled ease for customers 

Infusing further convenience and ease into its mobile offering, the National Mobile Service Provider Mobitel has partnered with Keells Super outlets to offer mobile users to pay utility bills and make mCash deposits at Keells Super outlets. Customers can visit any of the Keells Super outlets to avail of the service which is available for customers of other service providers as well, in keeping with Mobitel’s inclusive approach.
While doing their weekly shopping, customers at Keells Super outlets can simultaneously pay their electricity bills and water bills. mCash customers can deposit cash into their mCash accounts through this mCash service. This facility provides great relief to people who are unable to take time out from busy schedules to pay utility bills on time. However, now mCash is empowering people to pay the bills at any Keells Super outlets. The good news is that the supermarket chain is on an expansion drive with plans for more outlets which will further enhance people’s lives.
The mCash service has expanded and is a very popular service among individuals in our country. Mobitel is looking forward to expand the partnership with many companies in order to provide a better service for consumers. 
Approved by the Central Bank of Sri Lanka, mCash has proved to be a useful supplementary method to transfer money that is fast, user-friendly and provides a host of special offers to customers. It is also the fastest, most secure and convenient method to transact money, settle utility bills and purchase goods and services via a mobile phone through an established partner network. Conceptualized by the National Mobile Service Provider, Mobitel, mCash is revolutionizing the country’s electronic payments landscape while extending financial inclusion. mCash has experienced immense growth over the last few years with a large clientele and growing customer base that continues to expand countrywide.                                                                         
mCash has an extensive Retailer network of  16,000+ touch points islandwide including Mobitel Branches, SLT Teleshops and Singer Mega outlets, Supermarkets, Leading Banks,  650 + Commercial Bank ATM’s for cardless withdrawals and  300 + Pay & Go kiosks located in central areas for mCash services. To register for mCash simply dial #111# from your Mobitel or Etisalat phone to get started.
Caption – Mobitel Chief Executive Officer Nalin Perera exchanging the partnership agreement with Jaykay Marketing Services Chief Executive Officer Charitha Subasinghe. Also present were (from left) Mobitel Manager Mobile Financial Services Padmanath Muthukumarana, Mobitel Head of Mobile Financial Services Kalhara Gamage, Mobitel Senior General Manager Marketing Isuru Dissanayaka, Jaykay Marketing Services Head of IT Osanda Warnakulasuriya, Jaykay Marketing Services Manager Finance Eranga Illangasinghe and Mobitel Assistant Manager Mobile Financial Services Sachini Silva.
Friday, 29th September 2017

Mobitel achieves No.1 status in 4G LTE Mobile Broadband through Innovative Network deployment in the Sub 1GHZ band

Mobitel (Pvt) Ltd, Sri Lanka’s National Mobile Network Operator enhanced its 4G LTE network coverage by innovatively deploying its existing 900MHz spectrum. This initiative is Sri Lanka’s first such deployment, thus significantly enhancing Sri Lanka’s LTE coverage and making Mobitel the No.1 network for LTE Broadband in Sri Lanka. 
Mobitel Chairman, P. G. Kumarasighe Sirisena stated that he was proud that the dream of affordable Broadband was finally available to the wider population of Sri Lanka bringing the government machinery and economic mainstream particularly to those in the rural areas of the country. He further went on to praise the strategic guidance of the Director General of the Telecommunications Regulatory Commission of Sri Lanka, Mr. Shamal Jayatilake for his vision to bridge the digital divide between the urban and rural areas of Sri Lanka through the existing regulatory framework. 
Mobitel Chief Executive Officer Nalin Perera said that Mobitel constantly lived up to its ‘We Care. Always’ brand promise, and the roll-out of LTE in a low frequency spectrum band ensures that cutting edge technology such as 4G LTE is available to all citizens at affordable prices. He thanked the Director General of the TRCSL  and his staff in implementing a progressive regulatory framework of Sri Lanka, and noted that such regulation encourages further investment from the telecom operators towards Sri Lanka’s Digital Transformation. He further stressed that commercial deployments of this nature highlights Mobitel as a pioneer in providing techno-economically feasible solutions, which lead to true progress of Sri Lanka and Sri Lankans and furthering government's vision for Digital Economy for Sri Lanka.
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