As another contribution to the nation, the National Mobile service provider, Sri Lanka Telecom Mobitel recently opened a service center at the Department of Immigration and Emigration in Colombo. The center was ceremoniously declared open by the Department’s Controller General Mr. Chulananda Perera in the presence of Mr. Lalith De Silva, CEO of Mobitel and other distinguished guests. The newly opened service center will offer all Mobitel services available at any other Mobitel branch islandwide. Mobitel will also offer attractive IDD rates and roaming rates that directly cater towards migrant workers and others travelling abroad.
Mobitel, which has maintained a long-term relationship with the Department of Immigration and Emigration, and has extended its support to the government’s ICT development programme by providing the Department with the necessary technology to commence the Electronic Travel Authorization (ETA) system, has once again shown its steadfast support by opening this state-of-the-art service center.
As the country experiences an increase in migrant workers and those travelling abroad, the Department of Immigration and Emigration is a hotspot of activity with over 6,000 people coming through it daily. The waiting area has been made more comfortable for them, via a contribution made by Mobitel.
The presence of this service center at the Department of Immigration and Emigration will not only benefit visitors to the Department, but will benefit businesses located in and around the area. The service center will be a valuable addition to the cafés, travel agencies and other businesses that are located in close proximity. The public will have an easy access point, where they can make bill payments, get SIM replacements and new connections and even buy devices such as mobile phones, dongles, headsets, etc. that would be offered through Mobitel. Furthermore, this center will be a counter where train tickets will be issued through Mobitel’s mTicket platform.
Speaking at the event, Mr. Lalith De Silva, CEO of Mobitel said, “We at Mobitel are proud to be partnering with the Department of Immigration and Emigration once again. We have always been committed towards the development of the public sector, by providing the latest ICT tools to enhance their efficiency and productivity – which in turn, improves their service to the general public. This is yet another project that stands testament to this. Mobitel has been a steadfast, prominent operator servicing the entire island, and this rapid expansion is further enhanced by opening these Service Centers in order to further extend our service offering to people hailing from different parts of the country. We feel that partnering with the Department of Immigration and Emigration will be the best way to increase our exposure outside of Sri Lanka, whilst also strongly supporting the Government’s development strategies, especially those concerning the ICT industry.”
“Mobitel has worked closely with us over a number of years. We share a strong partnership that has grown from strength to strength. The opening of this center is a boon for the Department and its patrons – and is yet another feature that we can offer them at our premises. Mobitel’s association with us, the tools they have provided us, have helped us to make our work far more efficient. We will continue to work towards more efficient and effective processes, making us one of the best-performing departments in the country,” said Mr. Chulananda Perera, Controller General, Department of Immigration and Emigration.
Photo Caption: Mr. Lalith De Silva, CEO, Mobitel and Mr. Chulananda Perera, Controller General, Department of Immigration & Emigration cutting the ribbon at the opening of Mobitel’s Service Center at the Department’s premises in Colombo.