Other

• Check prepaid account balance & available plan bundles

• Dial *100#

• How to Recharge

• Dial *102* PIN number # & send

• Roaming Plan activation & deactivation

• Activate & deactivate Deposit free roaming & one rate roaming

• Prepaid Roaming Data barring option

• Roaming self service Portal #999#

• Check Roaming Rates and plans available for countries

Mobitel website and Self-care App

Roaming plan activation USSD codes:

• USD1 Data pack

• USD1 Combo pack

• USD3 Combo pack

• USD5 Unlimited data plan

• USD2/1GB Data plan

• Dial #999*01#

• Dial #999*02#

• Dial #999*03#

• Dial #999*05#

• Dial #789*2#

• How to make an IDD Buddy Call

• Dial : 100 < Country code > <Recipient number>

• To make a premier IDD call

• Dial : 00 < Country code > <Recipient number>

• To activate IDD Unlimited

• SMS : Activate (Type ‘ IDD UL’ and send to 433)
Deactivate (Type ‘IDD DCT’ and send to 433 )

• USSD : (#433*01#)

• To gets Special IDD Rates

• Dial 433

• How can I check my remaining balance of the IDD bundle

• SMS : balance IDD voice (Type ‘IDD BAL’ and send to 433 / Dial *100#)

• How Activating Any 8 IDD

• SMS : Activate (Type - any8act and send to 433) Deactivate (Type - any8dact and send to 433 )

• USSD : (#888#)

• Prepaid IVR: (Call 141 & Press 4)

• How to Add Any 8 Numbers

• SMS: (any8add#00 country code & number1# country code & Number 2 and send to 433)

• USSD : (#888#)

• Prepaid IVR: (Call 141 & Press 5 then select 1)

• How to check the Nominated any 8 Numbers

• Activate (Type - myany8 and send to 433)

• USSD : (#888#)

• Prepaid IVR: (Call 141 & Press 5 then select 3)

• How to change Numbers

• SMS : (any8chg# Old number _New Number and send to 433)

• USSD : (#888#)

• SIM replacement IVR SIM details

• Android Mobile Application: “mConnect”

• mCash

• Self-care USSD code ( #111# )

• Recharge card invisible PIN

• USSD code Re-charge ( #4525# )

• Student iCard

• Dial --> #717# to register for the service.

• Mobitel Rewards Options available to check loyalty points?

• USSD --> #071#
Self-care App
My Account

How can I share my feedback / suggestions/concerns about the program?

• email to --> mobitelrewards@mobitel.lk

• Satisfaction SMS Survey for the Club Magnate Customers
Short code used for this service?

• SMS --> 559 (SMS Short code)

• Roaming Rewards
How to check the Roaming Rewards Program

• logging --> www.roamingrewards.com.