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Frequent Inquiries |
DIY to promote |
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• DATA balance details |
• Self-care USSD code (#1456# ) |
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• Voice Activation |
• SMS method (Type as: ACT VOICE & Send it to 2545) |
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• DATA extension plan |
• DATA mart app (Open DataMart Postpaid Add-On Plans - Data Extension Plans) |
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• Billing inquiry |
Self care App (Select : Add-ons-Data Extension ) DATA mart app (“Usage view” ) SMS method (Type as: Usage and send it to 4567/ Type as : ‘YES’ and send it to 4545) |
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• Add-on Plans-eLearning |
• DATA mart app (select : eLearning packages tab ) • Self-care USSD code ( #170# - e-Learning Plans ) |
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• How do I check available balance of e-learning plans |
• Prepaid (SMS “DB” to 7678 /DataMart- “Usage view”) • Postpaid (SMS “Usage” to 4567 / DataMart - “Usage view”) |
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To subscribe : |
• SMS Option - Type ACT SN and send to 160. • DataMart App |
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How to deactivate the plan(Only for Postpaid customers) |
• SMS Option - Type DCT SN and send to 160 |
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How to check balance & Expiry |
• SMS Option - Type DB and send to 160 (Both Prepaid and Postpaid) • DataMart App |
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To subscribe : |
• SMS Option - Type ACT IM and send to 160. • DataMart App |
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How to deactivate the plan(Only for Postpaid customers) |
• SMS Option - Type DCT IM and send to 160 |
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How to check balance & Expiry |
• SMS Option - Type DB and send to 160 (Both Prepaid and Postpaid) • DataMart App |
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To subscribe YouTube Unlimited |
• SMS Option - Type ACT YT and send to 160. |
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How to deactivate the plan(Only for Postpaid customers) |
• SMS Option - Type DCT YT and send to 160. |
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• How to check balance |
• DataMart App |
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• How to switch to HD mode in YouTube plan(Once the FUP reaches) |
• SMS Option - Type ACT HD and send to 160. |
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• How to switch to Unlimited mode in YouTube plan again and watch YouTube Unlimited. |
• SMS Option - By typing ACT FREE and sending to 160. |
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To subscribe : |
• SMS Option - Type “act space DC” and SMS to 2545. |
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• How do I deactivate the Dual Carrier HSPA+ trial service |
• SMS Option - Type “dct space DC” and SMS to 2545. |
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To subscribe : |
• SMS Option - Type “ Act space plan code” and SMS to 2545. |
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• To deactivate Late Night Internet Plans |
• SMS Option - Type “ Dct space plan code” and SMS to 2545. |
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• To check my usage balance |
• daily usage alert - SMS yes to 4545/ SMS usage to 4567 |
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• How to obtain activation details of the package |
• Send a SMS - Type info to 2545 |