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Special Offers

 

What are the special features of this prepaid data plans?
 
You get a data bundle of 40GB for Rs.1999 valid for 365 days.
 
Allocated data bundle (09:00 to 23.59) : 20 GB , 
Allocated data bundle (00:00  to 08:59): 20 GB
 
Can I activate multiple plans simultaneously?
 
Yes. you can activate any multiples plans simultaneously.
Thereby the bundles shall act independently where the bundle entitlements, usage updates & expiry dates would be independent from one another
 
How can I know if the bundle has been activated accurately?
 
You will receive an acknowledgement SMS stating that the respective plan is now activated.
 
How can I check my available data balance and entitlements?
 
By typing an SMS “DB” to 7678 or by dialing #170# and selecting “Balance query”.
 
How will I know if the free data bundles are exhausted?
 
The following SMSs will be sent to the customer once the bundles are exhausted;
 
Free Bundle (GB) (09:00-23:59)
“Dear Customer you have used 100% from your 09:00-23:59XX GB free bundle”
 
Free Late night bundle (GB) (00:00-09:00)
“Dear Customer you have used 100% from your 00:00-08:59 XX GB free bundle”

 

 

How much is the pre-paid 12GB SIM pack?
 
The pre-paid data SIM pack is priced at Rs. 200/=
 
How can I Buy/Activate the 12GB SIM?
 
Simply by visiting any of our Mobitel branches or Dealers 
 
What offers am I entitled to from the 12GB SIM?
 
Bundle Validity Period Offer Period Excess usage charge during the validity period
2GB
(0.00am to 8.59am- 1GB
9.00am to 11.59pm -1GB)
30 days 6 months 20 cents per MB
 
 
Do I require an initial top up to use the pre-paid 12GB SIM pack?
 
Yes, you have to make a reload worth of Rs.100/= to get the 2GB. The system will validate the account balance and charge Rs.100/= and release the 2GB for the given month. Similarly, after 30 days you will have to have Rs.100 on your account to get the second month bundle.
 
Ex: If you reload Rs.100 on 15th of this month, you will have to have Rs.100 on your account on 15th of next month to get the 2nd month 2GB. Similarly, you will receive the bundles for 6 months on each 15th if you have the sufficient balance (Rs.100) on your account.
 
What will happen if I don’t have the sufficient balance to receive the 2GB bundle in the next cycle?
 
The system will continuously check for the sufficient account balance during the promotion validity period (6 months) to offer the 2GB.
 
Can I use other prepaid services while on the 12GB SIM?
 
 Yes, you can use other services and the standard rates would still apply.
 
What happens to the 12GB SIM after 6 months?
 
 You can continue using the SIM by activating our New Data Add-on plans through #170#. But the 12GB promotion will end after 6months. 
 

 

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