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Prepaid

Network Selection
Manual Selection
If you prefer to choose the network yourself, set your mobile phone to manual selection mode. Please refer to the user guide of your mobile phone or consult your dealer for details. In manual mode, your mobile phone will display all available GSM networks in the area.
Recharging procedure while roaming
You can recharge by: Carrying your own SMART Recharge Cards.
*102*PIN# Yes Dealer Top-up - TOP Up credit from Sri Lanka to your mobile number.
Credit Card payment
Visa or Master Card payment made through the Mobitel website
To add more credit to your account: A local contact person can recharge the card through a dealer point on your behalf.
Checking Account Balance while Roaming
CALL *100#
Your balance will appear on the screen
MoreMagic
International mobile top-up solution, powered by MoreMagic, enables overseas family members to send Mobitel prepaid airtime to their loved ones back home and additionally Top Up their Mobitel numbers on roaming

The groundbreaking facility enables in particular the Sri Lankan Diaspora to reload Mobitle numbers of friends and relatives back home in Sri Lanka. Mobitel International Top Up service has a significantly far reaching presence in the Middle-East, United Kingdom, Canada and United State of America through retail network, providing a value to the Sri Lankan Diaspora and their families at home in Sri Lanka.

This exciting new service enables Mobitel roaming subscribers abroad to send mobile phone reloads to any Mobitel customer using our partners' online top-up service. The service is currently being rolled out across Warid's affiliated retail-store network with over 75,000 retail stores in the US,Canada,UK and the Middle East which include over 45,000 Western Union agents in the United States.
Incoming Calls While Roaming
Making outgoing local calls in the country you are roaming
Dial the number you want to reach.
Example: You are roaming in Australia and you want to call a Australian Telephone Number, Just Dial the number without IDD codes.
Charges:
Outgoing calls to another number within your roaming destination will be charged as follows:
  • Standard airtime rate of respective GSM operator in roaming destination.
  • Roaming surcharge of respective GSM operator in roaming destination
Example:
You are roaming in Australia and you make a call to a Australian telephone number. You will be charged as follows:
  • Standard airtime rate of Australian operator
  • Roaming surcharge of Australian operator
Making Calls to Sri Lanka & IDD calls while Roaming
To make calls outside your roaming destination, Including Sri Lanka dial
  • Country code of the party you want to contact Number
Example: If you are calling Sri Lanka (Your Home country) while you are roaming, you would need to dial 0094 + Local number.
To Sri Lanka 0094*********
To UK 0044**********
Charges Outgoing calls to places outside roaming destination
  • Standard airtime rate of respective GSM operator in roaming destination.
  • IDD rate of respective GSM operator in roaming destination to the country your calling
  • Roaming surcharge and value-added tax (where applicable) of respective GSM operator in Roaming Destination
Example: You are roaming in Australia and you make a call to a Sri Lankan telephone number. You will be charged as follows
  • Standard airtime rate of Australian operator.
  • IDD rate based on Australian operator's IDD rate from Australia to Sri Lanka.
  • Roaming surcharge of Australian operator.
How do you take a call through 'Call Home'?
To make outgoing calls back to Sri Lanka at a low cost Dial using;
*140*94xxxxxxx#
Ex : *140*94712755777# (Mobile)
*140*94112330550# (Fixed)
Charges Outgoing calls using CALL HOME to call back Sri Lanka
  • CALL HOME rate charged by Mobitel (in LKR)
  • Roaming incoming call rate made applicable by the roaming operator (in foreign currency)
How do you send a message using 'SMS Home'?
  • Dial *123* < Recipient Number>#
  • Eg: *123* 0712778880#
  • Charges for SMS HOME messages;
  • Rs. 5 + Tax would be charges for every SMS HOME message

Roaming