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Postpaid

Network Selection
Manual Selection
If you prefer to choose the network yourself, set your mobile phone to manual selection mode. Please refer to the user guide of your mobile phone or consult your dealer for details. In manual mode, your mobile phone will display all available GSM networks in the area, out of which you could select the network of your preference.
Incoming Calls while Roaming
Receiving calls from Sri Lanka
Caller dials your mobile number directly
Charges are as follows; for Sri Lanka & countries other than Roaming destination

    • IDD rates are based on Mobitel IDD rates, from Sri Lanka to roaming destination
    • Standard airtime rate for incoming calls of the respective GSM operator in roaming destination (applicable only when respective GSM operator charges for airtime of incoming calls).

Example :
You are roaming in Australia and you receive a call from Sri Lanka. You will be charged as follows:
Mobitel IDD rate from Sri Lanka to Australia
Standard airtime rate for incoming calls of Australia operator
Roaming surcharge of Australian operator
Making outgoing calls while roaming
Making outgoing local calls in the country you are roaming
Dial the number you want to reach

Example: You are roaming in Australia and you want to call a Australian Telephone Number, Just Dial the number without IDD codes.

Charges

Outgoing calls to another number within your roaming destination will be charged as follows:
  • Standard airtime rate of respective GSM operator in roaming destination.
  • Roaming surcharge of respective GSM operator in roaming destination
Example: You are roaming in Australia and you make a call to a Australian telephone number. You will be charged as follows:

  • Standard airtime rate of Australian operator
  • Roaming surcharge of Australian operator
Making Calls to Sri Lanka & IDD calls while Roaming to make calls outside your roaming destination, Including Sri Lanka dial
  • Country code of the party you want to contact
  • Number
  • Example:
  • If you are calling Sri Lanka (Your Home country) while you are roaming, you would need to dial 0094 + number.
To Sri Lanka +94********* or 0094*********
To UK +44********** or 0044**********

Charges Outgoing calls to places outside roaming destination will be charged as follows: Standard airtime rate of respective GSM operator in roaming destination. IDD rate of respective GSM operator in roaming destination to the country your calling Roaming surcharge and value-added tax (where applicable) of respective GSM operator in Roaming Destination Example: You are roaming in Australia and you make a call to a Sri Lankan telephone number. You will be charged as follows:
  • Standard airtime rate of Australian operator.
  • IDD rate based on Australian operator's IDD rate from Australia to Sri Lanka.
  • Roaming surcharge of Australian operator.
Outgoing calls to another number within your roaming destination; when making an outgoing call to a number within your roaming destination, dial only the number without the country code
Example: You are roaming in UK and you want to call a UK Telephone Number, Just Dial the number without country codes. Charges
Outgoing calls to another number within your roaming destination will be charged as follows:
  • Standard airtime rate of respective GSM operator in roaming destination.
  • Roaming surcharge of respective GSM operator in roaming destination
Example:
You are roaming in Australia and you make a call to a Australian telephone number. You will be charged as follows:
  • Standard airtime rate of Australian operator
  • Roaming surcharge of Australian operator
How do you take a call through 'Call Home'?
To make outgoing calls back to Sri Lanka at a low cost Dial using;
*140*94xxxxxxx#
Ex : *140*94712755777# (Mobile)
*140*94112330550# (Fixed)

Charges Outgoing calls using CALL HOME to call back Sri Lanka
  • CALL HOME rate charged by Mobitel (in LKR)
  • Roaming incoming call rate made applicable by the roaming operator (in foreign currency)
How do you send a message using 'SMS HOME'?
  • Dial *123* < Recipient Number > #
  • Eg: *123* 0712778880#
  • Charges for SMS HOME messages;
  • Rs. 5 would be charges for every SMS HOME message

Roaming