What is DUAL CARRIER HSPA+ service?
HSPA + is a mobile telephony technology that allows for data transmission speeds up to 21 Mbps. DC- HSPA+ is a further evolution of HSPA+ that offers data speeds of up to 42 Mbps. This is the next evolution of 3G technology from HSPA+ (3.75G). The theoretical Maximum speed that can be achieved with the Dual Carrier -HSPA+ technology, is 42 Mbps. So this has doubled the theoretically achievable max. speed of 21 Mbps in HSPA+ technology.
What is the difference between HSPA, HSPA+, DC-HSPA+& LTE?
HSPA allows data transmission’s maximum upto 14.4Mbps (though it allows 7.2Mbps), HSPA+ allows maximum upto 21Mbps, DC-HSPA+ allows upto 42Mbps LTE allows upto 100Mbps.
Do I need a DC-HSPA+ Compatible device to experience this?
Yes. In order to experience the DC-HSPA+ technology, a DC HSPA+ compatible device needs to be used.
Will there be any kind of impact to the HSDPA or HSPA+ supporting device which I currently use?
No, there will not be any impact. The network is fully backward compatible and supports all kinds of devices.
What are the HSPA+ compatible dongles that is currently available with Mobitel?
(The customer can’t experience the service with a HSPA dongle as the device is not compatible)
What are the HSPA+ compatible devices that are currently available with Mobitel?
- Huawei E5331 3G Mobile Hotspot
- Huawei E355s-1 Mobile Wi-Fi Smart Router
Note: - above mentioned routers support HSPA+ technology (that is data transmissions upto 21Mbps) and not Dual Carrier HSPA+. However Mobitel network supports HSPA+ and DC–HSPA+ technology.
Can ordinary Personal Computers which support Dual Carrier HSPA+ devices also support DC-HSPA+ devices? Are there any restrictions on operating system?
Yes. System requirements are same as HSPA+ supporting Personal Computers. Thus, any Personal Computer that is compatible with an HSPA+ device should be compatible to work with the DC-HSPA+ device
What is the Dual Carrier HSPA+ trial activation?
The Dual Carrier HSPA+ trial activation allows a Mobitel postpaid broadband subscriber to experience the Dual Carrier HSPA+ technology free of charge for a maximum period of 1 day. However in order to experience this service the customer has to use a Dual Carrier HSPA+ compatible dongle.
Who can activate the Dual Carrier HSPA+ service (Both trial and permanent activation)?
All postpaid broadband subscribers can activate the service.
How can I activate the Dual Carrier HSPA+ trial activation?
Type “trial space DC” and SMS to 2545.
How do I deactivate the Dual Carrier HSPA+ trial service?
The trial activation will be automatically deactivated within a period of 24 hours. If the customer wishes the customer can do a permanent deactivation thereafter.
Can I reactivate the Dual Carrier HSPA+ trial service once activated?
No, you are eligible to activate the trial service only one per bill run.
How can I activate the Dual Carrier HSPA+ service permanently?
Type “act space DC” and SMS to 2545.
How can I deactivate the Dual Carrier HSPA+ service?
Type “dct space DC” and SMS to 2545.
Once I activate the Dual Carrier HSPA+ service, do I have keep activating it every month?
No, once you activate the Dual Carrier HSPA+ service, it will be auto-renewed at your bill run date until deactivated.
Can I activate the Dual Carrier HSPA+ service without a Dual Carrier HSPA+ compatible dongle?
Yes, the service will get activated and you will be charged for, however you will not be able to experience the Dual Carrier HSPA+ technology.
What are the allocated speeds of DUAL CARRIER HSPA+ service?
Upon activation with a Dual Carrier HSPA+ compatible device, the customer can experience a maximum downlink speed up to 42Mbps and a maximum uplink speed upto a 5.76 Mbps.
What will happen to my allocated speeds after disconnection of the service?
If you deactivate the DC service, the Downlink & Uplink speed that has been allocated to your mobile will be revised to the original speed that was allocated to your post-paid broadband package.
Once I activate the Dual Carrier HSPA+ service, is the technology applicable for all feature activations?
Yes, once the service has been activated in your package the respective speeds and technology of the service is applicable for all feature activations of the package.
E.g. Late Night Internet Plans
If I do a package change, have I to activate the Dual Carrier HSPA+ service again?
No, since the service has already been activated in your number the service need not be activated again. However the relevant monthly subscription fee of the Dual Carrier HSPA+ service is subject to change based on the postpaid broadband package the subscriber upgrades or downgrade the broadband package.
If I do an IMSI change, have I to activate the Dual Carrier HSPA+ service again?
No, since the service has already been activated in your number the service need not be activated again.