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JOIN THE TRADITION OF EXCELLENCE

In taking on the challenge to transform the local telecommunication sector to be on par with the global standards, Sri Lanka Telecom Mobitel is currently in the process of diversifying into new avenues of growth. As we continue to offer innovative communication solutions to our customers, we seek proactive team players to join and add value to our service.
 
 

Assistant Branch Manager

 
We are looking for someone to lead a dynamic team of individuals to demonstrate the latest in technology and provide a superior customer experience through Mobitel’s latest Experience Centre dedicated to technology and innovation.
 
We are looking for someone with;
  • A Degree or equivalent qualification in Business or General Management
  • Minimum of 3 years’ experience in Customer Care/Sales or hospitality field
  • Excellent interpersonal & communication skills in English & Sinhala and Tamil (Optional)

Forward your CV to us at career@mobitel.lk on or before 02.07.2017  


Customer Experience Executive 
 
If gadgets have always caught your attention then this is the ideal job for you. We are looking for young and energetic individuals to be the ambassadors of technology at Mobitel’s latest Experience Centre dedicated to technology and innovation.
We are looking for individuals with;
  • G.C.E. O/L and A/L qualifications
  • A Diploma in General Management (Preferable)
  • 1 – 2 years’ experience in Customer Care
  • Excellent communication skills in English, Sinhala with Tamil (Optional)
 
 
Forward your CV to us at career@mobitel.lk on or before 02.07.2017  

 
Assistant Manager – Broadband
 
JOB ROLE:
 
  • Be responsible to design, develop and implement marketing plans for the product through market research, competitor analysis, pricing, customer engagement and business planning in order to achieve the targets of broadband.
  • Plan and execute sales promotions targeting geographical segments and manage offers for regional segments with sales staff.
  • Develop, test and launch new product features and functionalities in partnership with Engineering & IT divisions.
  • Be responsible to co-ordinate product launches by defining the campaign requirements for agencies, preparation of training materials and conduct trainings.
  • Ability to drive and develop materials for multiple product or service launches including customer presentation and trainings.
  • Assist to monitor revenue, new connections, disconnections and take proactive action as and when required whilst providing accurate product information.
 
QUALIFICATIONS & EXPERIENCE:
 
 
  • Candidate should hold a bachelor’s degree in Marketing or Business Management from a recognized university/institute. 
  • Qualification in CIM/ CIMA would be advantageous.
  • Candidate should possess 3+ years’ of experience in the capacity of Executive and above.
  • Must be well versed in English and Sinhala both in written and verbal communication.
  • Should possess excellent presentation and analytical skills with a working knowledge of Microsoft packages.
  • Be a self-starter with a target oriented work approach.
  • Should be able to work independently with minimum supervision and maintain records methodically. 
  • Be highly organized, proactive and energetic with a positive attitude.
  • Be a team player and be able to interact with staff at all levels.
 
If interested, e-mail your resume to career@mobitel.lk on or before 29.06.2017  
 
 

Working Environment

Sri Lanka Telecom Mobitel consistently sets standards of service considered to be the benchmark in the telecommunication industry. Hence, we are keen to get the best people on board.

Mobitel employees have the right skills, positive and friendly attitudes and a passion to serve our valued Customers.

About our employees and working environment at Mobitel:

  • Communication with Staff

    Mobitel’s first name basis and open door culture ensures that all employees can provide feedback to anyone in our senior management teams.

  • Confidentiality

    During and after employment with us, we advise our employees to observe and maintain confidentiality in respect of all transactions of the company and our customers and information related to them. Further details are disclosed in the employment agreement and non-disclosure agreement on commencement of your employment.

  • Dress Code

    Mobitel’s minimum standard of an acceptable dress code is as follows:

    • Monday-Friday: Smart, suitable for a professional business environment
  • Personal conduct:

    Employees are expected to deal fairly and honestly with the customers, each other, business suppliers and competitors by:

    • Handling all customer contacts with professionalism and courtesy
    • Reporting to work as scheduled, keeping absences and expenses to a minimum and when absence is necessary, promptly notifying the appropriate person in one's division of the reason
    • Having a sense of personal responsibility
  • Emergency medical care: We have trained and competent staff to administer first aid assistance in any emergency.
  • Mobitel Club:

    The social and recreational events for our staff are organized by the Mobitel Club. The entire Mobitel staff automatically becomes member of the Mobitel Club upon commencement of employment. The Mobitel Club is run by an elected committee of staff members.

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